Edge 530 doesn't keep his configuration; it asks new pairing with APP Connect after rebooting

4117723
13 days ago

Hi,

since one year, my Garming 530 (9.75 firmware) suffers of this problem: after powering on, it starts asking a new configuration steps.

Since it is already paired with APP Garmin Connect, in order to make it works, I need to remove it from the APP (so I lose the current configuration) and then I've to pair it again to APP.

I've done many reset but the issue has been not fixed. Now I've asked for RMA but I would like to know if someone has faced same issue on his Garmin device.

Thanks for the support.

Alberto

  • 0 13 days ago

    Mine is fine with 9.75 and iPhone.

    Perhaps try setting it up like a new device ie:

    Delete the Edge Bluetooth connection on the phone.

    Delete the phone Bluetooth connection on the Edge.

    In the GC App, remove the Edge as a device if it’s there.

    Reboot the phone and Edge.

    Start the pairing process again as per the Garmin Instructions.

    Pairing Your Smartphone

    Optionally, delete and re-install the GC app on the phone.

     

    The above steps are for the worst case, not all may be needed.

  • 0 12 days ago in reply to PeterK_55

    Thanks Peter for your feedback.

    The steps you reported are all those ones that I've to do once the issue happens.

    So I'm just re-initializing again the device.

    Then, maybe one day later, after powering on it, it starts asking the language and I've to re-initializing again.

    It doesn't keep the configuration Disappointed