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Edge 530 Disconnects ALL Sensors WHILE Riding (ver. 9.75)

The Garmin Edge (software version 9.75) continuously drops ALL sensors while riding. It has progressively gotten worse too.

It started out by dropping all sensors (power meter, HR monitor and Varia (rear radar/light) while riding. It normally takes around 10 to 30 seconds for them to reconnect and it shows at the bottom of my screen (more annoying than anything).

Now, every time I stop at a stoplight, pause for a break, it literally will disconnect and I will have to go in and manually reconnect every single sensor during the ride. Then, when it disconnects while riding, like before, I now have to manually reconnect all sensors and this includes starting the ride.... I have to manually connect as well.

What can I do to have some relief of this issue please?

Top Replies

CrzyPotato over 1 year ago +2

I have tried everything possible. My Edge 530 kept dropping off all sensors for the last two months. I tried what is suggested here twice. I have erased the Edge twice. Re-paired all the sensors. Today was…
SloMTBR over 1 year ago +1

Feeling adventurous?

https://forums.garmin.com/beta-program/edge-530-830-1030-series/f/announcements/334458/xx30-series-new-betas---special-notes-in-post
L.Rouge over 1 year ago in reply to CrzyPotato +1
Perhaps try the current (on-going last 2 months) x30 beta, it’s sole focus is
- A fix to address sensor dropout issues experienced by some customers
https://forums.garmin.com/beta-program/edge-530…

All Replies

0 4868050 over 1 year ago

I also have it randomly disconnect my Garmin Speed Sensor 2. You have to shut down the 530 and restart it to get the sensor back

0 SloMTBR over 1 year ago

Feeling adventurous?

https://forums.garmin.com/beta-program/edge-530-830-1030-series/f/announcements/334458/xx30-series-new-betas---special-notes-in-post

0 Cranky K. over 1 year ago

Sounds like you might have "auto-pause" enabled, which is definitely seems to be a contributing factor. Garmin Connect and Strava will still report moving vs. overall time, and moving average vs. overall average speed, so having auto-pause enabled only changes the average speed you see during the ride. Try turning off auto-pause, breaks are part of the ride anyway.

Also try turning off the WiFi on the Edge itself, and even on your phone. You generally don't need WiFi while you ride and it's just another source of interference. I never turn the WiFi on the Edge on, I'm not sure why I would even need it.

Perhaps I'm just lucky, but without auto-pause and WiFi turned on I almost never get a drop. Maybe one every ten rides, and it always reconnects. Generally I'm near another source of possible interference when it happens, like on a bridge with a lot of steelwork.

0 BillyBobBoBrownJr over 1 year ago in reply to Cranky K.

I mostly agree with Cranky K.

Disabling auto-pause seemed to fix my sensor dropouts (at least for the few miles test I performed). However, turning off WiFi (on my phone) did not help. But, turning off Bluetooth (on my phone) did help.

0 Cranky K. over 1 year ago in reply to BillyBobBoBrownJr

I should of mentioned that my success is with BT always on, but auto-pause always off. WiFi on Edge always off too, but not sure if that plays any part in it.

0 CrzyPotato over 1 year ago

I have tried everything possible. My Edge 530 kept dropping off all sensors for the last two months. I tried what is suggested here twice. I have erased the Edge twice. Re-paired all the sensors. Today was the most annoying of all days! The radar kept disconnecting when I needed it the most. Either Garmin will step up to the plate or will lose long-time customers.

0 L.Rouge over 1 year ago in reply to CrzyPotato

Perhaps try the current (on-going last 2 months) x30 beta, it’s sole focus is

A fix to address sensor dropout issues experienced by some customers

https://forums.garmin.com/beta-program/edge-530-830-1030-series/f/announcements/334458/xx30-series-new-betas---special-notes-in-post

Report you experience either way in the beta forum https://forums.garmin.com/beta-program/edge-530-830-1030-series/f/community-discussion/334457/xx-79-beta-feedback and here if you like.

0 kevinboyer over 1 year ago

So my 530 updated to 9.75 a few days ago and suddenly my power sensor and cadence sensor consistently dropped. I installed beta 9.79 and saw some improvement, but alas still dropping those two sensors frequently. Whata crapshoot. I have a Gran Fondo at the end of Sept and my 530 takes a dump now. Trying to figure out how to go bact to 9.73 or some prior version that worked!! (at least for me). Sigh

0 3251941 over 1 year ago

Same here. Frustrating!!! I would be nice to have Garmin step in and explain and even better fix it!

0 kevinboyer over 1 year ago in reply to 3251941

In my particular case, after working with Garmin CS for a bit over a week, we determined that my Pioneer power gear went flaky after 5+ years of flawless performance. This was confirmed when I replaced the crankset with Stages setup.