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Can't install 9.50

acousticbiker
over 2 years ago

I'm currently on 9.40 and when I sync with Garmin Express, no software updates show as being available. When I unplug, I get an alert saying there's a software update and even after I select 'Install', I'm still on 9.40. Is there a trick to installing 9.50?

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  • 0 over 2 years ago

    Make sure that Garmin Express is current on software. Updating the Garmin Express Application Software

    If there is a GUPDATE.GCD present in your devices Garmin folder, please remove it.

    1. Connect the Edge to the computer using the Garmin cable
    2. Access the device drive (Windows Key + E for Windows, Finder > Devices for Mac)
    3. Enter the Garmin folder
    4. Locate and delete the GUPDATE.GCD file if present. (Mac you will need to drag and drop it to the trashcan)
    5. Once that's done, empty the trash on your computer
    6. Safely eject the device from the computer and then disconnect
    7. Let the device boot back up then reinstall the update with Garmin Express.