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530 reboots during activity randomly

2795012
over 2 years ago

Having 530 updated to 9.50, attached 4iiii powermeter, hrm-pro chest strap, also I use BeerCount ConnectIQ field.

during a normal ride my garmin sometimes turn black and reboots.

I don't see any relations with the outside temperature (happened when outside was +30C or +12C too), length of the ride, or use of Navigation / Workout displays, it just started to reboot from time to time (I believe first time I saw it on 9.40 when I was riding 6h+)

I also tried to wipe - reset the device, didn't help.

err_log_18.txt 
[
{
"unit_id":"3316184634",
"product_name":"Edge 530",
"software_part_number":"006-B3121-00",
"ms_since_epoch":1662830867000,
"system_version":"9.50",
"build_type":"PRODUCTION",
"backtrace":"
Function Address: 0x602D85E0
   Call Address at Function: 0x602D85FA

Function Address: 0x602DA22C
   Call Address at Function: 0x602DA256

Function Address: 0x602DD06C
   Call Address at Function: 0x602DD074

Function Address: 0x60502624
   Call Address at Function: 0x60502690

Function Address: 0x605031C0
   Call Address at Function: 0x605031E0

Function Address: 0x604EFA20
   Call Address at Function: 0x604EFA3E

Function Address: 0x604EEAD0
   Call Address at Function: 0x604EEBAE

Function Address: 0x601A81E0
   Call Address at Function: 0x601A8214

Function Address: 0x601A95F4
   Call Address at Function: 0x601A9666

Function Address: 0x601A9B34
   Call Address at Function: 0x601A9C60

Function Address: 0x601A5970
   Call Address at Function: 0x601A5E2E

Function Address: 0x601A52EC
   Call Address at Function: 0x601A5332

Function Address: 0x601A5608
   Call Address at Function: 0x601A5686

Function Address: 0x6019C6A0
   Call Address at Function: 0x6019C762

Function Address: 0x6019F52C
   Call Address at Function: 0x6019F5A6

Function Address: 0x60450E90
   Call Address at Function: 0x60450F72

Function Address: 0x6019C9A0
   Call Address at Function: 0x6019C9C0

",
"error_cause":"RTL Trap",
"proprietary_info":{
    "Commit ID":"cbd91fbf95bca44a0c8a275b274dc5635fa6464b",
    "Time":"2022-9-10 19:27:47",
    "Project Specific":"2022-9-10 19:27:47",
    "CDP_LOG":"05F936D,6062E55D,605F936D,6062E55D,605ED88D,6062E55D,6062E55D,600E7669,605EFD11,600E7669,6062E55D,6062E55D,6062E55D,600E7669,605EFD11,600E7669,6062E55D,6062E55D,605F936D,6062E55D,605F936D,6060E9B5,605F936D,6062E55D,605ED88D,6062E55D,6060E011,6062E55D,6062E55D,600E7669,605EFD11,600E7669,6062E55D,6062E55D,606389E1,605EFD11,606389E1,6062E55D,6060E9B5,6062E55D,605F936D,6062E55D,605F936D,6062E55D,6062E55D,6062E55D,6062E55D,600E7669,605EFD11,600E7669,6062E55D,6062E55D,605ED88D,6062E55D,6060E021,6062E55D,",
    "RTL Error Number":"6E5D8024",
    "Error Message":"62F95738,00000000,00000000,62F95740,00000000,00000000,00000000,62F95738,00000000,62F9576C,00003167,0000006E,62F95740,62F95738,00000000,602D85FA,6001003F",
    "Task Name":"BTF main",
    "Saved SP":"62F95738",
    "Saved LR":"00000000",
    "Saved PC":"602D85FA",
    "R[0]":"62F95738",
    "R[1]":"00000000",
    "R[2]":"00000000",
    "R[3]":"62F95740",
    "R[4]":"00000000",
    "R[5]":"00000000",
    "R[6]":"00000000",
    "R[7]":"62F95738",
    "R[8]":"00000000",
    "R[9]":"62F9576C",
    "R[10]":"00003167",
    "R[11]":"0000006E",
    "R[12]":"62F95740",
    "R[13]":"62F95738",
    "R[14]":"00000000",
    "R[15]":"602D85FA",
    "cpsr":"6001003F"
    }

}
]

  • 0 over 1 year ago in reply to the-ninth

    I've had this issue happen a few times, always right when I'm at the peak of an effort or towards the beginning of a ride. It always resets my data and results in anomalies after the ride, like it will try to set my FTP above 500W or lower my Threshold heart rate by 20bpm. I'm assuming it's something to do with the ANT+ radio. I'm on firmware 9.75

    One possible solution if the fix for the reboot issue isn't possible, is maybe a firmware update to keep the live recording data after a crash-reboot. I know it's just a band-aid but it would really fix the annoyance I have with it.