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Edge 530 FW 9.40 - sensors/connectivity issues

mlodycomar
over 3 years ago

Recently, I'm facing issues with sensors connected with Garmin Edge 530, this started to happen after upgrading to 9.40 FW, haven't noticed the issues with the previous FW. 

Issue #1 HR Strap is being disconnected during the ride, it's not possible to connect it back during the activity:  

 

HR strap is Garmin HRM Run - new battery inside 

Issue #2 Bontrager lights are being disconnected during the ride, it's not possible to connect to back unless the device is being reset. 

Issue #3 Bontrager lights wrong battery indicator, I believe this is an old issue but still reporting it here as a sensor issue (https://forums.garmin.com/developer/connect-iq/f/discussion/242959/bontrager-flare-rt-battery-bug/1391573#1391573) 

@ - are these known issues and if yes when are they going to be fixed? 

  • 0 over 2 years ago

    I've had this issue since the 9.40 upgrade.  It's extremely tedious.

    My Garmin won't automatically connect to any sensors.  I can sometimes make it manually connect to my power meter and my SRAM drivetrain after fiddling with menus for a few minutes at the start of every ride.  I have been unable to get it to connect to my Bontrager lights after the upgrade.

    I really hope Garmin are taking these bug reports seriously.  There are likely many people with this problem reading this thread (and several others) without actually posting.  

  • 0 over 2 years ago in reply to pbarham
    pbarham said:
    I really hope Garmin are taking these bug reports seriously.

    Yes, guess we all do but there doesn't seem to be any evidence that any serious investigation is happening, as you say it's extremely tedious. Perhaps the extreme embarrassment of the apparent near complete "sensor dropouts" reported on the brand, shiny new 1040 in the 1040 Forum will prompt some notice being taken, but perhaps not, they might find the 1040 issue and continue to ignore it on x30s which must now be seen as in the final stage of their product life cycle? Just to note that CIQ apps / data fields are being proposed as the cause of the 1040 issues, I might remove the few CIQ fields on my 530 and test (I have been on 7.10 for the last year), good luck to us all as it will be a while before I "upgrade"

  • 0 over 2 years ago

    Did you try to ride with disable WIFI and mobile phone in Garmin Edge ?

  • 0 over 2 years ago

    Edge 530 was working great until about a couple weeks ago.  I do a hard shutdown after every ride.... in the past when I powered up it would reconnect to all sensors.  However, now each sensor has to be manually reconnected when I power on the Edge 530.

  • 0 over 2 years ago

    I've has this problem on the latest firmware (never happened before) a handful of times, if I sleep a ride at a coffee stop for example then start riding again, the 530 forgets the ANT+ devices (PM and HR strap), the Garmin has to be rebooted to clear the problem. #flippinfrustrating

  • 0 over 2 years ago

    The 1040 has different hardware platform, so new firmware. But it seems the connectivity issues are still there too. So I’m not hopping for the 540 to solve this issue. 
    and yes, I also have disconnections, but live with them Shrug‍

  • 0 over 2 years ago

    could you answer this?

    I just got a replay from Garmin that they won't fix it. They recommended me to buy new lights that are compatible with new Garmin firmware. It's strange as over last 2 years they worked fine and now they aren't compatible anymore Disappointed

    I just wasted a lot of time reporting a bug. 

  • 0 over 2 years ago

    I had a Garmin Edge 530 which I sold about 9 months ago because I was over being frustrated by sensor dropouts and the never ending hope that the next FW version would fix it. (Ironically that I drop back through here occasionally and the problem is still ongoing). I went to a Wahoo Bolt v2 and havent looked back. Sensor dropouts have gone, and all the things I was worried about with moving to Garmin have not been an issue. If the 1040 is (still) having issues, maybe its worth balancing up the frustration of dropouts with the idea of moving over.

  • 0 over 2 years ago in reply to CamGR

    For the past 2 seasons I was always updating and till this year everything worked fine. Luckily there is still FW 9.10 available which works fine. I use Garmin mainly for navigation and I like Komoot and Trailforks integration. 

  • 0 over 2 years ago in reply to Patryk

    Yeah don't update anymore. IMO Garmin break the software of old devices and cause issues such as connectivity and battery drain to try to push people to new products.
    I guess there is a new 540 on the way.
    Personally I will keep my old 530 on the old 9.10 firmware for years from now, suck that Garmin :)