Edge 530 stops recording during a ride

Question

I've had my Edge 530 for 5 rides. On 3 of the rides the speed and distance and/or cadence cut out anywhere from 10 - 20 miles into the ride (showd "0 mph and distance did not increase). I could not get the recording to start up by powering off. One one ride the speed and distance started to record again "on it's own" after about 15 minutes of riding. When I uploaded the ride at home, the map showed the entire 55 mile route, but only recorded a total of 34 miles. This is frustrating. Thoughts?

BobG · Accepted Answer

I've had mine since June and it's done this twice. Before and after the newest firmware upgrade to 6.20. Once it stopped and never restarted. The second time it stopped for a few miles a few times, restarting on its own. The navigation display appeared correct, it just stopped logging to the file which you don't find out until the end of the ride when the mileage seems low, or upload and see the straight lines. Looking at the GPX file after download, it was clear it had stopped and restarted logging info on the route. I've entered a trouble ticket with support, but in the meantime, I purchased the unit from REI, and they are allowing me to replace with new. Here are a few examples https://connect.garmin.com/modern/activity/5691483327 , https://connect.garmin.com/modern/activity/5183651327

jimbachh · Answer

BobG: Your situation appears very similar to mine with the Edge 530 ceasing to record in the middle of a ride. Occasionally it will re-start on it's own, sometimes not. Since my last post, I have had more exchanges with Garmin Tech Support. They sent me a hub speed sensor (no charge) and said that might help (up to this point I was recording speed and distance off the GPS only). After pairing the speed sensor with the 530, I've only had one ride and the 530 recorded everything fine for the whole ride. I'll hold further judgement on if this solved the issue after a few more rides.

Edge 530 stops recording during a ride

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