Since I installed 5.50 I am experiencing random reboots during a ride. Any body else? Or any idea how to fix it?
Since I installed 5.50 I am experiencing random reboots during a ride. Any body else? Or any idea how to fix it?
Many thanks. Did you do full reset after updating firmware?
For those experiencing reboots on 5.50, you may want to report it to Garmin themselves as they may ask for some logs of your device which will help fix this for you and others.
They contacted me based on this thread but I had already factory reset my device and am no longer having issues. I did however provide feedback and logs based on the information in the Beta 5.48 software when I was on that (the beta post and link to software and instructions is still at the top of page) for my resets and Garmin had asked for additional info at that time.
Yes, actually raise a fault ticket with Garmin.
This is more or less a community forum that Garmin “sometimes” comment on.
Have you tried https://support.garmin.com
Hi Matthew, I have had another reset on my 530 with V5.50 installed. I tried to reply to the email you sent me last Friday
(<< Reference ID: 16658270K1 >> <Q#:1000352>) however it bounced back.
I have also tried to send it to the beta email address and Product support email addresses separately
If you'd like to send me another one, I forward the details to you again.
To help us better understand what is causing this problem, please install the latest Public Beta (5.51). This contains diagnostics that will help find the cause of this issue.
Installed 5.51, will see how it goes