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Training Load focus shows on my Edge 530 but not on the Connect App

I can see my load focus on my Edge 530 itself but it does not show on either the Connect app or Connect website (via reports etc). Why would this be?

Top Replies

Kyle J over 2 years ago in reply to Tim_B_ +2

Hi, I only have an Edge 530, no other devices.

I went through several threads on here about this, and all of them seem to be about Edge 530 owners. I couldn't find mention of other devices not showing…
Tim_B_ over 4 years ago in reply to Tim_B_ +1

Finally found it on the 530, just in case anyone else is looking for it, you need to go to My Stats, then click on the Show/Hide button next to Training Status at the top of screen (which was my problem…
Tim_B_ over 4 years ago in reply to kev_purcell +1

I thought maybe this was an Android v iOS issue, so deleted the pairing from my S9 and paired the 530 to my iPad (already had GCM installed) no difference, can’t see Training Load, just Training Status…

All Replies

0 Charles over 3 years ago

Did this ever get resolved? I have the same issue.

0 Ved789 over 3 years ago in reply to Charles

I also have the same issue. It’s pretty frustrating.

0 Tim_B_ over 3 years ago

I’ve just picked up a fenix 6X Pro and the Load Focus is now showing up in Garmin Connect

0 Tim_B_ over 3 years ago in reply to Tim_B_

I should add and say that Load Focus is showing for BOTH the Edge 530 and fenix 6x Pro once I added the fenix, quite odd, but there you go.

0 oBuTTuSo over 3 years ago in reply to Tim_B_

I have the exact same issue, but are you telling me that I need to get rid of/upgrade from my FR935 to get this working? That would really suck now when no FR955 was released, but some 945 with LTE functions that I have no use for...

0 Kyle J over 2 years ago

Same issue, all I have is Edge 530 and I can see Load Focus on the device but not in the Garmin Connect mobile app or on the GC website. Several threads on this issue on here but none have a solution.

0 Tim_B_ over 2 years ago in reply to oBuTTuSo

Well, I’m not telling you that you “have” to spend the money as I believe this should work without it, Garmin-Matthew never really said any more about the issue, however it does seem to be a common experience that the watch is needed for some reason. I can’t recall without reading back through the thread if there were people that “only” had a 530 and had it working although I’m fairly sure there are, which is what makes this strange.

So I guess you have 3 options, report it as a bug, upgrade your watch or just live with it. Hopefully Matthew might respond here to give you some advice.

0 Kyle J over 2 years ago in reply to Tim_B_

Hi, I only have an Edge 530, no other devices.

I went through several threads on here about this, and all of them seem to be about Edge 530 owners. I couldn't find mention of other devices not showing Load Focus on the Connect app or website. The only mentions I found of it working for Edge 530 owners are those who have more than one device, so it seems it only works because of the other non-530 device.

But I'm not going to buy another device just so I can see the data properly from the one I already have! The problem seems to be in the app/web side and nothing to do with the Edge 530 itself.

Garmin has a support ticket from me now on this (but I'm not holding my breath).

0 MD over 2 years ago in reply to Kyle J

Same here with a combination of FR245 (1st device) & Edge 530 (subsequently added), Load Focus only shows up on the Edge and not on GC (Android/Web).

Not a big deal to me but I'm interested in Garmin's feedback on your ticket (if any).

0 kev_purcell over 2 years ago in reply to Kyle J

I had a replacement 530 from Garmin but it still didn't fix the problem. Definitely a problem specifically for the 530 on the GC app/website. I've got friends with the same problem. We've all given up and read this data purely from the device itself.