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Weather Alerts - Can't turn off

Former Member
Former Member over 6 years ago

I have tried several times to turn off the weather alerts through the Garmin Connect iOS app by selecting the Edge 530 > "General" settings and moving the slider on "Weather Alerts" to the off position (or More > Garmin Devices > Edge 530 > General). After syncing everything appears to have worked but the slider always ends up back in the on position the next time I connect to the device. This seems to be the case for the "Weather" slider as well, the one which should turn off not only the alerts, but any weather info on the Edge device. Am I missing something here?

In general, the Edge 530 seems to work well enough but any time I need to launch the Garmin Connect app -> trouble. Syncing settings fails about 1 out 3 times (stuck sync, have to hard close app). Impressive ability to drain my phones battery when running (iPhone 6s, current iOS), I can watch the % tick of by the second, phone gets very hot (Ron Burgundy - I'm not even mad, that's amazing). Tried deleting and reinstalling the app, seemingly every combination of power cycling, deleting the device and re-establishing pairing. Nothing seems to work.

Lots of headaches just to try to stop the Edge from (loudly) warning me about several flood warnings in the area every time it gets near my phone. 

  • 0 over 5 years ago in reply to Former Member

    That may work, but then the incident detection capability will be disabled as well. Not quite a long term solution. 

  • Former Member
    0 Former Member over 5 years ago in reply to GARYVIRSHUP

    Good point. I don't take my phone on rides so I wasn't thinking about that feature. I just hate every time I get walk in the door, my computer warns me about small water craft issues and I'm cautiously optimistic that I've fixed it for that case. It's ridiculous that Garmin isn't working to address this. I just came here tonight hoping to find a solution and then got a little creative.

  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

    Angry This didn't work. 

  • 0 over 5 years ago in reply to Former Member

    I am in the same boat as everyone else. Turning weather alerts doesn’t work on iOS app. Oh well. 

  • Former Member
    0 Former Member over 5 years ago in reply to AnthonyG

    I discovered that the setting won’t be changed while you’re holding the Garmin connect settings page open. E.g., go to Device settings, disable weather updates, and go back to home screen without navigating away from this page. Every time you go back to connect it will be stuck as disabled  

    here’s the thing, it doesn’t help. Even with the settings set to off, you will still get small craft advisories. Wahoo’s UI is not as attractive but my next computer is not going to be a garmin 

  • 0 over 4 years ago

    Same problem here 830 iOS 14

  • 0 over 4 years ago

    For every 100 weather alerts on my device, roughly zero are actually useful out on the open road.  Rather than being a feature that is IMPOSSIBLE to turn off permanently (it reactivates almost as fast as I can disable it), this should be a feature that is disabled by default and enabled only by the 1% of users that find it helpful.  In fact, this feature is actually more dangerous than helpful.  Dismissing alerts on my device while in a group ride, a race or a hard training session is 10X more dangerous than actually running into a thunderstorm that I could see coming from miles away.  Fiddling with my Garmin at full speed is distracting...like texting while driving. 

  • 0 over 3 years ago

    Hi mates.

    I have a Garmin Edge 830.

    I emailed Garmin Support because this is very serious, especially if you use the navigation on trails... the random Weather Alerts can distract you and block you from seeing the map in key moments.

    For reference, Garmin Support reference ID: 20813457K0.

    I almost had an accident and was reluctant to use the Garmin again because I think it is NOT SAFE.

    The support told me they are trying to FIX THIS ISSUE.

    I included the link to the Edge 830 thread in my original email to prove more people need that fixed.

    (https://forums.garmin.com/sports-fitness/cycling/f/edge-830/225558/weather-alerts-how-to-turn-off-once-and-for-all#pifragment-447=2)

    Perhaps if more people also complain about the same issue, they might prioritise it.

  • 0 over 3 years ago in reply to NUNO.LICAPINTO

    Hi,

    Garmin doesn't seem to give a f*** about this problem. My next gps is definitely not going to be a Garmin.

  • 0 over 3 years ago

    I emailed Garmin Support,

    Maybe they're working on it…

    My Message:

    My Edge 530 Serial Number: XXXXXXXX

    iPhone 8 Plus: iOS v. 15.2

    Garmin Connect app: v. 4.50

    Weather toggle turns itself on

    Weather Alerts toggle turns itself on

    Auto Upload Activities toggle turns itself on

    I am not alone, and it appears it’s a years’ old problem.

    forums.garmin.com/.../weather-alerts---can-t-turn-off

    forums.garmin.com/.../weather-alerts-how-to-turn-off-once-and-for-all

    Cannot turn off weather forecast - Garmin Connect Mobile Android - Mobile Apps & Web - Garmin Forums

    Any plans to fix it?

    Garmin's Reply:

    Hello,

      Thank you for contacting Garmin Product Support. I'm sorry to hear that you are receiving weather alerts despite the feature being disabled in Garmin connect. Our engineers are aware of the situation.  It is a long term project and much more complicated than it appears on the surface. I've added your information to the report. Should we find a resolution, you will be notified. We are sorry for the inconvenience this has caused and appreciate your patience while we work to find a solution. 

    Thank you for choosing Garmin,

    Amy

    Product Support

    Garmin International

    For 24-hour access to support videos, manuals, FAQs & more, visit the Support Center.