Issue
Since updating to 29.22, the touchscreen becomes unresponsive whenever the ambient temperature drops below about 11°C .
On the previous firmware 28.34 same issue (see ouchscreen stops responding below ~15°C after firmware 28.34)
What happens
Because I had the same Issue with firmware 28.34, I returned my Garmin 1050 and received a new device from Garmin with firmware 11.24 pre-installed.
I put the Garmin 1050 in the refrigerator for an hour. Without gloves, I could operate the display (e.g., swipe).
With gloves, the display didn't respond at all.
Then I installed firmware 29.22 and put the Garmin 1050 in the refrigerator again for an hour.
Without gloves, the display was usable. With gloves, I could occasionally operate the display (e.g., swipe). Then it would stop working again, and the display would become completely unresponsive. When I operate the Garmin 1050 without gloves, the display responds again. When I then put on my gloves, the display responds again for a while until it becomes completely unusable with gloves on.
At room temperature (20 degrees Celsius), the Garmin worked perfectly with gloves.
Steps to reproduce
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Use Edge 1050 on firmware 29.22 when ambient temp is < 11°C.
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Try to operate the touchscreen (e.g., start a ride or open Navigation).
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Observe that touches don’t register or are extremely delayed.
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Warm the device (e.g., inside a jacket) and the touchscreen works again.
Expected behavior
Touchscreen should function normally at these temperatures, as it did on the previous firmware.
Actual behavior
Touchscreen becomes effectively unusable until the device is warmed up.
Request
Please investigate and fix this regression. It’s autumn and temperatures are dropping, which makes the device very hard to use outdoors.
