Strange "Crash" last ride (Display freeze)

Chefkoch_
3 months ago

Hello,

encountered a strange sort-of-crash last ride:

- after around 30km the display was frozen. Buttons did not do anything, looked like a complete crash

- after another 10km im managed to turn it off (i thought) using long presses on power and lap button (it was hard cause I was wearing long gloves and was riding in a group, so did not want to pause)

- then no restart was possible with hitting power button, the display stayed black

- at home i did fiddle around with power + lap button long press and suddenly the unit turned on again

- strange result: it showed the complete ride including all sensor data and I could save it. So the unit never really crashed.

Anyone else experienced this?

  • 0 3 days ago in reply to Chefkoch_

    I also tested firmware 12.17 at home. (Leaving it on the desk and only connecting VARIA)

    I couldn't reproduce it, perhaps because I paused it on the timer. (Timer was set to normal) Nothing happened even when I left it for more than 5 minutes.

    When I actually rode it, it always occurred after about 10 minutes, so I thought it might be related to dimming the screen or putting it to sleep, but it seems that the conditions are not enough. The only difference from firmware 11.24 is whether I'm inside or outside the house. Another difference is whether VARIA detects the car or not. So I couldn't rule out the possibility that the temperature is related. . .

    I'm going out without my bike until the beginning of next week, so I'm going to try it when I get home.

  • 0 3 days ago in reply to 7794542

    For me it does not always happen at the same time. sometimes it works, sometimes after an houry often earlier..,