Paused Ride Loss of Data

JMarhoefer
11 months ago

I'm using my 1050 (FW 9.11) to record two rides with my family that involved an intermediate stop for coffee one time and a quick meal the other.  With the 1040 I would stop the ride and power it off. At the conclusion of the break, I would power it back on and start the ride and it would pick off where I left off.  At the conclusion all the data would be there.

I did the same thing with my 1050 but it loses the first half of the ride data with the exception of elapsed time and total distance.  The map shows me starting at the point I resumed the ride, and all ride data - power, HR, cadence, etc., prior to the restart of the 1050 is lost.  The upload to Strava was only the second half of the rides.

Has anyone else experienced this or is this an error on my part?

  • 0 14 days ago in reply to 1848381

    There is no difference, both a single press or pressing and holding before touching the "sleep" menu option are the same function.

    When the optional "Screen Capture" feature is enabled under Display settings, single pressing the power button saves a screen capture image to the Edge's internal memory. To access sleep while screen capture is enabled, hold the power button and select the Sleep menu option 

    (Capturing a Screenshot on an Edge Device)

  • 0 13 days ago in reply to Toni Sauleda

    just a side note here, yet there is a very significant difference in the training load calculation when saving an activity in one or saving and starting a new activity (speaking of a multi-day activity)

    during any activity, the training load will be increased less and less with time, so basically an activity split into several activities always shows significantly more training load

    this could be very relevant during a multi-day activity, because training readiness is partly based in training load, not to mention the long term chronic load analysis

    nevertheless, it seems clear to me that garmin does not design its devices for measuring / analysing long activities, so a day long bike trip analysis won't be relevant anyway - you can do it in one sit, or break it down to daily segments, training load (and its siblings) will be very off anyway

  • 0 11 days ago

    I never stop my rides.  I've had this happen multiple times.  If the Edge 1050 goes into sleep mode, it will lose data.

  • 0 2 days ago in reply to Garmin-Clayton

    I had this happen to me today. 

  • 0 18 hours ago in reply to 5502774

    And……yes. Problem still there! Thank you very much, Garmin.

  • +1 18 hours ago

    Hello all, thanks for your patience and feedback. We are continuing to investigate and will announce a full resolution when available.

    As a workaround while we investigate this behavior, you may choose not to power off or put the unit in sleep mode during breaks.

    We would expect that pausing the activity (activity remains in progress) and putting the Edge to sleep (Edge remains on, is not powered off) before waking it up does not result in a loss of data, but user reports have varied in this regard.
    ---The Edge's sleep state is a very low-powered mode where sensors are disconnected and the Edge can be resumed very quickly. 

    Powering the Edge off (selecting the Power Off option, not 'Sleep') while an activity is in progress (activity has not yet been saved) could result in a loss of GPS map data after syncing to Garmin Connect or 3rd party platforms, and may increase the general chances of data corruption.
    ---While the Edge is powered off it will not use battery, will disconnect from all sensors, and the Edge will take longer to power on when restarting when compared to sleep mode. 

  • 0 18 hours ago in reply to Garmin-Clayton

    I'm seeing all data being lost -- not just map data.  I emailed product support about this issue on October 16, 2024.  The FIT files are being truncated.  Crazy that this hasn't been fixed yet -- nine months later...

  • 0 17 hours ago in reply to Garmin-Clayton

    It's kinda funny/sad/funny that Garmin's flagship Edge bike computer is losing data, the screen is rebooting itself every 30 minutes, and flagging Varia Error 0:9s every 15 minutes that have to be manually cleared WHILE RIDING IN TRAFFIC... 

    And, I'm 1000% sure the new v28 firmware is only going to add AI-enhaned nightmare features that fixes none of these and cause more problems than it solves.

    What's also funny/sad/funny is that every other brand of bike GPS computer is worse than the Edge 1050.

  • 0 13 hours ago in reply to hoyhoy

    your report sounds like different behavior than other users are describing in this thread.

    It is not especially helpful to re-iterate unrelated concerns that you've shared in other threads. Speculating that our new firmware will include "AI-enhanced nightmares features" helps exactly no one.