Edge 1040 course points auto-deleted??

ronaldbr
1 day ago

Hello,

Something strange happened with course points on the Edge 1040.
I created on Garmin Connect a course with special course points (waterstops, lunchbreak etc)  which was send to my device.

Checked whether all points we loaded correctly which was the fact, so I turned off the Edge 1040.

I travelled to the start location and turned on the device. Over 60 % of the course pointed we (auto-?)deleted.
Only few were still in the device.

As a backup i had the GPX of the waypoint loaded as well, so not a real issue, but I am wondering:

How come that the course point of the Gamin Connect route have dissapeared?
If this is common use, than using GC combined with cours points is of no-use at all.

Does anyone has an idea?

Kind regards,

Ronald

  • 0 13 hours ago

    I had an issue (search back for course points) not showing when imported but, can you clarify, yours were created within GC on a full browser or within the app?

  • 0 11 hours ago in reply to crispgarmin

    I created my course on a full browser.

    Please see the link:

    https://connect.garmin.com/modern/course/380210141

    Funny, but strange: not all course points were deleted, however too many.
    I thought the idea would be that these point should be of help while riding, however, like this, it's of nu use at all.
    And moreover: it's not consistant.

    No idea how come...

  • 0 5 hours ago in reply to ronaldbr

    I see the issue. For some reason the early course points have a distance of zero so will not show. looks like something went wrong in the creation process

  • 0 2 hours ago in reply to aweatherall

    Thanks for the reply @!
    What makes me wonder is the following:

    I created the course on the website Garmin Connect and noted not all waypoint to be loaded.
    Adjusted the course and inserted the missing waypoints: which could explain the distance of zero?

    But then after completing, saving and sending the course to the Edge 1040 Solar I turned on the deice to check whether all waypints  were there. I confirm this was OK, so I thought: Happy Life!

    But overnight and after travelling to the starting point I turned on the device again and then note that 60% of the waypoints have been deleted.

    And that makes me sick: one thinks all in order, but then when time comes, one is noted of the fact that the waypints are gone. The only thing that changed was the position of where I  started my device: 1x because of checking and 1x after travelling 200 km.

    How come? And better: how to solve.

    BTW: the tour was excellent and I survived the 360km tour even without these waypoints, but it simply canoot be that the Edge 1040 SOLAR is not trustworthy.

  • 0 58 minutes ago in reply to ronaldbr

    I have opened a ticket with Garmin on this. The course points may show on the Edge if you are not on the course, but once you are on the course all those with a distance of zero would be treated as though you had already past them and hence would not show.

    The issues is somewhere in Garmin Connect with the course creation.