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Garmin stuck in boot loop after v27.13 update

grwly 1 month ago

After a ride today, device prompted me to update. I let it, and after a while it started rebooting over and over again. I'm having trouble getting a factory reset or a connection to the computer to work. Please help

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DAVIDE4891 1 month ago +2

Same here. When I power on my device Edge 1040 Solar, it tries booting: stuck ion the screen with "Loading courses, workouts and locations..." for a while and then restarts. It does so over and over again…

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0 DAVIDE4891 1 month ago

Same here. When I power on my device Edge 1040 Solar, it tries booting: stuck ion the screen with "Loading courses, workouts and locations..." for a while and then restarts. It does so over and over again.
I'm not able to factory reset nor to connect to Garmin Express on my Mac or PC (actually, they don't even see the Edge internal storage when connected).
Please help me, I'm in trouble

0 grwly 1 month ago in reply to DAVIDE4891

Same experience. After a few factory reset attempts, all it does is boot to GARMIN screen, shows the battery life remaining and version, goes to blank screen, and reboots again.

0 Ch4rvel 1 month ago

Did you try:

Non-prompted Non-Vol Clear - Clears NV and deletes all FIT files including Activities, Courses, Workouts.

Turn device off
Hold Lap/Reset and Start/Stop
Press and release the power button
Continue to hold only Lap/Reset and Start/Stop
Release Lap/Reset and Start/Stop when the Garmin Logo is cleared
The unit will restart and clear non-vol

0 DAVIDE4891 1 month ago in reply to Ch4rvel

Just tried: it didn't work...
thanks

0 DAVIDE4891 1 month ago

II resolved my specific case as follows:
1) forced the USB/MTP mode by holding the LAP button while connecting to my laptop and releasing the button only when the USB MTP mode was activated (about 30"-40")
2) Opening Garmin Express and removing all the maps except the central Europe one (Select the Device > Manage Maps > deselect all but the he central Europe one > Apply Changes)

Then I was able to successfully reboot my device. I found it reset to factory (most likely because I also had tried to reset it...)

Hope this can help

0 grwly 1 month ago in reply to DAVIDE4891

While ive been able to enter MTP mode, I haven’t been able to get my MacOs to detect the device in that mode. I’ll try playing with the order of operations, cables, etc.

0 biker 1 month ago in reply to grwly

MacOS - OpenMTP app

0 grwly 1 month ago in reply to biker

It doesn't detect the edge. Tried two different cables, restarting the computer.

Best case scenario what happens (with either openmtp or garmin express) is that they crash right as the edge reboots after about a minute of being in mtp mode

0 grwly 1 month ago

This post has all the same issue I have. Seems like there's no way out but to hope garmin support services it.

https://forums.garmin.com/sports-fitness/cycling/f/edge-1040-series/392020/my-edge-1040-will-not-start-it-keeps-looping-at-start-up-but-goes-no-further?pifragment-1290=5#pifragment-1290=1