Edge 1040 does not turn on after V26.18 update

2968059 1 month ago

Hello,

my edge 1040 does not turn on after updating to V 26.18

Power button for more than 10 seconds is doing nothing.

Hard reset does not work either.

Just off.

What to do?

0 Jan_Mantau 1 month ago

Does it turn on when charging or connecting it to a computer?

0 2968059 1 month ago in reply to Jan_Mantau

HI,

NO. With power form the PC or from the USB Charger, nothing.

0 Jan_Mantau 1 month ago in reply to 2968059

You could try connecting it to the charger and pressing the power button for 45 s. If even that doesn't work: Maybe it's an empty battery with a defective charger cable. Else I would say the Edge must be replaced.

0 Raymond.Ng 1 month ago

Mine after updated from version 25 onward have this problem from time to time. The only way to turn it on is to plug into direct power and press the power button or Start and Power button for about 1min and it turn on. I notice this happen if the unit was place into sleep mode if i power off the device it wont have such issue.

0 2968059 29 days ago in reply to Raymond.Ng

Thanks to all support. But the thing is still dead. It is now on the way to GARMIN services.

0 martind73 5 days ago

I had the same issue this morning, got ready to set off to meet the guys for the club ride and it would not power up. It has done it randomly before but this time did not. Plugged into charger and held the on button and eventually started. Battery at 100%, very frustrating as I was nearly late for the club ride. Had to really push it to get there in time.