Hello,
I’ve recently purchased a Garmin Edge 1040, which arrived yesterday. After connecting it to Garmin Express, I updated the maps and firmware to version 26.18. However, after the update and restart, the device is no longer recognized by Garmin Express.
The device switches to "mass storage mode" on the display, but it is not detected by either my MacBook or Windows PC. I’ve tried resetting the device, using different cables, and testing on different operating systems (macOS and Windows), but none of these steps resolved the issue.
Additionally, after the update, the map no longer appears in navigation mode, and when attempting to access navigation, I receive the error: "Some navigation features may not work correctly in this area due to missing map coverage."
The device has only been in use for one day, and it is now nonfunctional. Any advice or suggestions on how to resolve this issue would be greatly appreciated.
Thank you.