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very slow device charging

Karchevsky K 3 months ago

very slow device charging. plugged into laptop at about 10am with 29%. Charged to 99% as of 4:30 p.m.

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colin-campbell 3 months ago +1

Are you using a USB-A to USB-C cable (the one that came with the 1040), or a cable with USB-C on both ends? A full USB-C cable should charge faster, depending on your laptop's specifications.

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0 colin-campbell 3 months ago

Are you using a USB-A to USB-C cable (the one that came with the 1040), or a cable with USB-C on both ends? A full USB-C cable should charge faster, depending on your laptop's specifications.

0 Karchevsky K 3 months ago in reply to colin-campbell

I charge with a cable from the factory

0 dasorsan 3 months ago

I have experienced the same problem after leaving the device discharged for a month.