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Garmin Edge 1040 25.25 & Varia RTL515: no visual notifications

fgalmeida
3 months ago

After updating to 25.25, the usual Varia visuals on Edge screen are not shown, there's not "red/green shading" on the corners of the display 

(I checked sensor details configuration and they are turned on) and the circles representing the cars are displayed in white, making them "invisible" unless they're overlapping with some darker area, like a black number on the screen. The sound notification is working fine. It's like Edge is picking the wrong colors to draw the alerts on the screen. 

Anyone else experiencing that? Any hints on how I could fix this without factory reseting the device?

  • 0 2 months ago in reply to callaman_fenix

    Could you provide more details or a photo displaying what you are describing with your "gravel" activity profile?

    If it appears that some images are missing in addition to radar alert notifications, I would suggest installing the currently available beta software. Any system update should re-install missing graphics data.

  • 0 2 months ago in reply to 8ccb75cdc0694f92ab11c4dd6ce6302e

    Il est bon de ne pas se sentir seul dans ces moments là : ). J'ai contacté le SAV Garmin France il y a 1 semaine et apparemment, je suis un cas isolé, MDR. Depuis la dernière mise à jour, plus d'affichage du Varia, une erreur apparaît lorsque j'allume mon compteur et le compteur était extrêmement lent juste après l'installation... C'est pas sérieux ! 

  • 0 2 months ago in reply to callaman_fenix

    Exactly me too, no more MTB or ROAD logo...

  • 0 2 months ago in reply to Pierro1303

    I apologize for the delay, may I reach out to you externally via email to collect more info?

    A screenshot displaying logos missing from your device would help us to confirm. Missing graphics are expected to be restored when any new software update is installed, including the currently available beta updates.

  • 0 2 months ago in reply to Garmin-Clayton

    This is most likely the same issue (missing gfx assets), I did not notice it until Pierro1303 brought it up, but the missing logo on the profile banner is happening on my 1040 too

  • 0 2 months ago in reply to Garmin-Clayton

    Yes of course you can, here is my email: [mod edit]

    Mod edit: . Removed email for customer's privacy over this public forum. Garmin has the email used on Garmin Connect, etc. They just need to ask permission to use it.

  • 0 2 months ago

    HI. I have the same problems with my Edge Explore 2 + Varia RTL516. Missing Varia overlays (but the dots work - I have the EE2 in dark mode to be able to see the dots) and missing activity profile icons. @Garmin-Clayton Is there a beta firmware for the Edge Explore 2 that may resolve this as well? The Varia bug especially is really bothering me. Thanks in advance. 

  • 0 2 months ago in reply to h4rrydog

    Sorry to hear about this! Let me know if I can reach out to you via email for more direct support.

    There is no live beta right now, but we expect installing an update will restore missing graphics. Enrolling in our beta program will get you the next update the fastest, and a new beta for Edge Explore 2 will begin rollout in a few days

  • 0 2 months ago in reply to Garmin-Clayton

    Hola buenas espero que estén bien Tengo el 1040 solar y aun no han arreglado sobre los avisos de curva pronunciada que cuando el garmin los indique encienda la luz la pantalla aun sigo con este error desde hace 3 actualizaciones dejo de funcionar. El da el aviso pero no enciende la pantalla en modo oscuro 

  • 0 2 months ago in reply to Garmin-Clayton

    Sure. How can I DM you with my email address?

    Also, how do I enroll in the beta program?