Gps will not connect to unit and show speed and distance or loaction

Sadly yes I checked that. 

Okay...and is the GPS status indicator icon showing a good signal when you start your rides? (Also, you mention your wife's Livetrack; are we talking about two different devices here, or it it just her unit the has the problem?)

Same device. The gps only shows one bar no matter which satellite system I select.  I’ve been using garmins for over 20 years and have never had any issues. When I open the link sent to my wife phone for live tracking it opens a map of Africa.  Also my connect has the Chinese writing like others have posted; not sure if it’s related. 

Here you go - this may give you a lead - forums.garmin.com/.../no-gps-signal-1040-solar

How do you do a factory reset? I did both reset you can select on the unit and delete unit from phone and that didn’t help. 

Thanks for the help. It doesn’t list the gps as 0.0 but version 13. 

You may (or may not...) have already done it, then - System > Device Reset > Delete Data and Reset Settings > .accept. 
In any case, I think that link I posted has a more likely solution.