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Edge 1040 Corrupted Activity Version 21.18

Hi All. I recorded a cycling activity today, and everything was normal till I went to save it. It showed the nutrition screen first as normal, then the training effect screen was blank, no numbers on any fields, then where I would normally be able to see the summary it was a blank screen with a message saying "failed to load ride details". On the home screen it shows a map of the activity, but all the fields like average speed, distance and time say zero. When I try to open it, it says the same message about failing to load the details. The activity did not sync to connect, so I downloaded it from the edge and tried to upload it manually, and connect said "We don't support the file type you tried to import". I tried to repair the file on https://www.fitfiletools.com, using the "corrupt time fixer", after which the activity did upload but it is missing much of the data, basically everything time related, like the charts, and it is also missing the GPS data. However, it still does not sync with my other devices, and it does not update the data in things like heat acclimation, training status etc., even though it does seem to have retained the training load data, and things like watts and heart rate as well. Anybody have any idea what could be done to fully recover the activity? Also, if anybody knows what could potentially cause this problem, I would be very interested to know.  I have uploaded the original activity and the "fixed" version in a zip. Should anybody have the time to have a look at them with more experienced eyes, any info would be much appreciated, thanks.

edge activities.zip

  • Hi Ben,

    Any news on what happened to you? the same thing happened to me today and yesterday with two activities. I wouldn't want it to happen again in the future with the next activities. Is it a problem with the Garmin Edge 1040?

  • Assuming you already tried this - How Do I Manually Upload an Activity I Recorded to Garmin Connect?

    Zip then attach the fit file to this thread. We can take a look to see if it is repairable.

    • Zip the file, then in a reply post Insert >> Image/video/file >> click Upload >> browse for file >> OK.
    • Or upload the fit file to a reputable file sharing service, such as OneDriveGoogle DriveDropbox, make the file public, then paste a link to the file in your post.

    If this is a chronic issue, I recommend reaching out to Product Support through their website at https://support.garmin.com.

  • Hi Andre,

    Haven't had the same issue since fortunately. I ended up just sticking with the partial repair using the "corrupt time fixer" on fitfiletools.com. Unfortunately that meant I was missing the training load from that exercise but at least I had hours and distance data. Maybe somebody with the more professional fit file repair tool could salvage the activity better. I still don't know what the issue is related to. Did you have the same symptoms when you finished your activity? That is, you got past the nutrition screen if your ride had been long enough, then got a blank summary screen?

  • somebody with the more professional fit file repair tool could salvage the activity

    I took a look at it but was not successful in your case. Was hoping has a more salvageable activity.

  • Thanks, I appreciate you trying. Fingers crossed this issue won't happen again.