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SW 21.16 sensors disconnecting/connecting

NunoPinto
over 1 year ago

Since the update my sensors are connecting and disconnecting insesantly...including the DI2. I have tried to remove and add the sensors (except the DI2).

Are there any workarouns ? I an really upset with this... was not planning to update now, but curiosity to test the "send location from apple map" took over me...

  • 0 over 1 year ago

    i have the same problem with my Quarq powermeters, there is a connection, but the calibration didn't work, and there is no power. Somebody a idea to solve?

  • 0 over 1 year ago

    I have the same problem with SRAM AXS sensors, but started before 21.16

  • 0 over 1 year ago

    After each update, I do a factory reset
    Try this to check

  • 0 over 1 year ago

    Same issues here with two quarq powermeters I have on both of my bikes. 

    Removed & re-added the sensors, have also tried added them as ANT+ rather Bluetooth, nothing working. 

    Blows my mind that this sort of bug can get through QA testing of these (non-beta!!) software releases, some really really basic release tests would have identified this issue, it's not as though having a sensor connected to a bike computer is a strange through to be doing, it's a very basic requirement & feature!

  • 0 over 1 year ago in reply to JoshuaC

    I believe they tested it and it probably works for 90% of the users. Probably these bugs happen only in the real world, with a combination of a particular configuration and a combination of different sensors.

  • 0 over 1 year ago in reply to Robvanderwerf83

    Rob, for me, the power meter connects, then disconnects after a handful of seconds. If I keep looking at the sensors screen I can see the power meter disconnect after a little while, and likewise when the power meter does connect and click into it, when I get to the sensor details page with serial number etc. that flashes up some information and then is blank. The calibration likewise fails as before the computer can calibrate the power meter presumably the power meter has disconnected again. 

  • 0 over 1 year ago

    my power2max has a stable connection after 21.16 but the Egde shows no values - tried everthing, Ant+/BLE, factory reset, remove/readd the PM - nothing helped - I am very disappointet, since I never had this problems with myy 1030

  • 0 over 1 year ago

    21.17 released this morning, pushed to my 1040 Edge Solar has fixed my issues. 

    Seems as though Garmin is using it's users as their software testers, seems as though Garmin has gone through 17 releases to fix various community issues... Disappointing. 

  • 0 over 1 year ago in reply to SabineF1973

    Same here, very poor qc on update

    my power meter was always fine until I updated tp 21.16 yesterday and now it cuts off every 5 mins. 

    this is detrimental to trainig. I’m going back to my 830, this is ridiculous 

    anyone interested in buying my 1040, contact me, piece oh crap!