Good afternoon,
I have been using my Edge 1040 Solar since July 2022, and never had any issue. I usually performed all the FW upgrades regularly and the same on Gamrin Connect iOS.
All the problems started mid July this year, where the edge is constantly crashing while in use, basically yiou can start a ride successfully and randomly the screen freezes and the unit become unresponsive for several minutes untill it reboots by itself. After the reboot the screen is showing uo the active ride which is in paused status so I have to manually resume it.
This issue can happen several time even during a 2/3 hours ride, it seems that the unit is loosing also the connection to Garmin Connect app while this is happening.
This started with firmware 17.xx versions and I have updated now to 18.23 - with the same problem.
Would anyone know what could be the root cause? How to fix it?
I haven't perfromed any reset as yet.
thanks
Marco