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SCOSCHE Rhythm 24 Dropouts with 1040 and 1030+

Anyone else using SCOSCHE Rhythm 24 HR armband sensor with an Edge 1030+ or 1040? It worked like a champ until a Garmin firmware update around maybe 6-8 months ago, and then suddenly HR data dropouts started occurring - first on my 1030+ and now on both of the two 1040 Solar units I’ve had. I really dislike chest straps plus was using the scosche sensor for dual-band recording, sending data to both Zwift and my Edge unit with great success for a couple of years until suddenly these dropouts started. SCOSCHE customer service confirmed that a Garmin firmware charge caused this as they started receiving a large number of calls about the same issue. Garmin please help!

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0 drcrandall over 2 years ago in reply to Garmin-Blake

It happens on every ride but here's one of my recent ones: Garmin Connect

0 gamecocks2k over 2 years ago in reply to Garmin-Blake

Garmin-Blake my profile is open... pick any bike ride except for the Niagara Falls ride this past Friday, as that was recorded on my Fenix 6 Pro. My first ride with the 1040 was Sept 24, 2022. As mentioned, my old 1030 has been having the same issue for months also.

Garmin Connect

0 dogmeat26 over 2 years ago

Any updates on this? This is also happening on my edge 530. I got a warrantied unit and same issue. The random drop outs are driving me nuts.

0 timsegall over 2 years ago in reply to dogmeat26

I am calling them once a week with my open ticket - so far no progress.

0 gamecocks2k over 2 years ago in reply to dogmeat26

Garmin-Blake ? Looks like this is happening on lots of Edge devices...

I went back through my activities to find out when it began. It appears it started with Software version 13.30 on my Edge 1030.

April 21, ride on version 13.20 - looks great, as do all of the ones before it: https://connect.garmin.com/modern/activity/8682867518

April 23, first ride on 13.30 - look at all of the drop-outs, and every ride since then: https://connect.garmin.com/modern/activity/8693746233

0 EPLORENZ over 2 years ago in reply to gamecocks2k

Well-spotted! I can confirm that mine started around the same time on a 1030+. My current 1040 Solar is doing the exact same thing.

0 gamecocks2k over 2 years ago

Garmin-Blake have you been able to look into this issue?

0 drcrandall over 2 years ago

I have tried two different Scoosche Rhythm 24 +'s and they both exhibit the dropout issue. I just purchased a Wahoo TICKR FIT Heart Rate Monitor Armband and it has given me no dropouts.

0 AllenOverstreet over 2 years ago in reply to drcrandall

My wife uses a Rhythm+, version 1.0 with her Edge 1030 and has no dropout problems. I don’t have any dropout problems using my Rhythm 24 with my Niner ebike equipped with a Bosch Nyon bike computer/controller. But, as I wrote earlier, I have not been able to get any Rhythm 24 to work-without-dropouts with any of my Garmin Edge computers (I returned my first to Scosche 24 for a replacement because of the dropouts, ie, I thought it was defective, but the new replacement did the same thing).

0 Garmin-Maeve over 2 years ago

Thank you for your involvement with this thread, if you are experiencing this, please message me privately and include the following:

1. Do we have permission to view your connect account?

2. Are you experiencing this on the 1030 plus or 1040?

3. What software version is your Edge on?