This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

The Edge 1040 crashes all the time!!!!

My device has been crashing all the time ( no solar version ).

When you connect the USB cable, the screen becomes frozen.
When the computer is restarted, touching the screen causes it to freeze.


I've already restored factory settings.


I've already updated to the latest version 12.16 using USA SAFE MODE.


I don't know what else to do, 

The device is completely unusable.

I'm grateful to anyone who can assist me.