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The edge 1040: An absolute disaster of bugs

trickytree1984
over 3 years ago

My list of bugs so far:

  • Random crashes
  • Random freezing on pull down menu
  • Refusing to sync rides today, WIFI and Bluetooth. 
  • Doesn't correctly show charging, when it is
  • Strava segment pops up even when set not to
  • Segment plays you lose sound when you exit or ride past it
  • If stopping activity on a segment, the summary map shows the segment, not the ride you did
  • Di2, doesn't play tones for chainring shift next
  • Can't remove daily suggested workouts
  • ALL sensors dropped a few seconds into ride and wont reconnect no mater what i do (will have to try factory reset)
  • Sometimes really slow on front screen
  • Twice now ive come to turn it on and its refused, having to hold the button down 30 seconds to get it to wake up. 

I'm on version 12.11. There are more, ive forgotten because there are just so many. Its really unacceptable. 

  • 0 over 3 years ago in reply to Lukasz

    I had almost 2 weeks with 1040, bugs are there but nothing critical

    So its somehow normal, almost all small problems are acknowledge by Garmin , and in next FW they will fix them 

    But this is never ending story with devices that have these type of functionality

    I had Wahoo, and they had same FW issues , never ending bug fixing , still no new functionality , just for the old ones 

    They have 1000 less functionality but still same amount of problems, one of my friends loosed his activity with Wahoo Roam for Liege Bastogne Liege  , so we are not here to debate which device is better or worse , as they have diff amount of things to consider bugs 

     

  • 0 over 3 years ago in reply to krazyeone

    I’m going back to wahoo. Flawless device. I wish I could buy Roam v2 with screen like on Bolt 2 but it takes longer than I expected. The last thing which I saw is this 1040 went to boot loop and your only set it trying to boot constantly. LMAO! I paid €600 for the crap like this lol

  • 0 over 3 years ago in reply to BadSanta

    Go back to Wahoo?  The same company who's Bolt2 had completely non-functional BlueTooth sensors at launch?  For weeks and weeks.  That took 3 years to add Varia radar after Garmin had it.  Who's Roam has so little map memory that I couldn't load two STATES (not countries but states CA and AZ) at the same time.  Not to mention the myriad other bugs that users in the forums complained about for months and months.  That company??  Honestly, the 1040 has some bugs.  None of which affect me using it as a bike computer.  I am sure that pretty soon the serious ones will be only a memory.  Jumping ship rather than waiting for fixes just opens a different can of worms.

  • 0 over 3 years ago

    I did not even have chance to install it and found it faulty out of the box when plugged to charger - screen backlight stays on, can't do anything to turn it off, it warms screen up, and takes a lot more time to charge it up as backlight drains battery... going back for refund :(

  • 0 over 3 years ago in reply to kd2357

    it's same with all Garmin devices I think. I have had similiar problems with Fenix 6... us customers are like testers that report all issues to Garmin....

  • 0 over 3 years ago in reply to BadSanta

    I think you are just trolling. Other than the connect IQ issues it is a usable device. You can't get 3rd party data fields and apps on a wahoo, so if you just don't use them on Garmin you are still better off

  • 0 over 3 years ago in reply to griellwe

    Yeah that's not good. Sounds defective 

  • 0 over 3 years ago in reply to djwalker1260

    I’ve been using original bolt for years with zero problems. I don’t use BT at all, all serious stuff work over ANT+. I do 99% training, not riding, and maps are not important at all. But even on this original Bolt I did navigating on Tenerife just fine. 

    having no workout graph on head unit while executing workout is ridiculous. And, asi said, at the very 1st ride 1040 lost all the sensors in about a minute, and after hard reset and a couple of rides went to boot loop. €600 flagship, my ass. 

    and I’m waiting an answer from Garmin support for a week now. 

  • 0 over 3 years ago in reply to griellwe

    Not limited to Garmin.  My Wahoo Kickr Bike had it's frame break after a year.  Wahoo replaced it the and new unit overheated and shut itself off after only the first 6 minutes of riding.  They replaced it again.  If you think swapping a bike computer is a pain try shipping a 100+ pound smart bike back and forth.  To Wahoo's credit, they didn't gripe about making things right.  After a month of shipping things back and forth Bike #3 is working.

  • 0 over 3 years ago in reply to BadSanta

    I have had zero problems with my 1040 so far.  I don't use every feature that it has by any stretch of the imagination but the ones I use work fine.  I had 2 original Bolts.  Both suffered screen failures after about a year.  Wahoo replaced them both.

    I have found Garmin support quite good.  I had a software install problem with my Rally pedals and a simple question about the 1040 and in both cases I called Garmin on the phone and got a helpful human in only a few minutes that helped me out.  For the Rally problem they even led me step by step through fixing the problem.  It turned out that I let the pedals go to sleep in the middle of an update.  I was on the phone with them for over an hour but it got fixed.