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The edge 1040: An absolute disaster of bugs

My list of bugs so far:

  • Random crashes
  • Random freezing on pull down menu
  • Refusing to sync rides today, WIFI and Bluetooth. 
  • Doesn't correctly show charging, when it is
  • Strava segment pops up even when set not to
  • Segment plays you lose sound when you exit or ride past it
  • If stopping activity on a segment, the summary map shows the segment, not the ride you did
  • Di2, doesn't play tones for chainring shift next
  • Can't remove daily suggested workouts
  • ALL sensors dropped a few seconds into ride and wont reconnect no mater what i do (will have to try factory reset)
  • Sometimes really slow on front screen
  • Twice now ive come to turn it on and its refused, having to hold the button down 30 seconds to get it to wake up. 

I'm on version 12.11. There are more, ive forgotten because there are just so many. Its really unacceptable. 

  • So the same like with every new Edge. Hardware good and ready, Software Beta and will need some time at the user to work.

  • why is not acceptable? Its "normal", they had changed alot of the interface and menues, it will take a while

     Did not tried Strava segements but for sure did not had any major issues

    -daily workouts - yes cannot be removed , I think that it was reported already

    -I have also an bug, start an workout, then I changed activity Profile, from Road to Training , workout page was not present , even the workout was running in the backgroud

  • I can take the niggles but not being able to use any sensors is unacceptable. This device cost £520. "It will take a while" is not acceptable. If it wasn't ready it shouldn't be for sale. 

  • A serious brand repair this bugs and then sell the unit. It is "normal" on this brand. 

  • Imagine buying an iPhone and the core functions being unusable at release. 

  • I know , agree with you but Garmin has different strategy, its been same since Edge 705 

    Edge 1030 was very stable at the begining, they broke it on the road ;)

    I had problem with sensors after seting up ( connect and disconect loop for radar) then I delete and repair the sensor and never had any disconects

  • There are so many features and special cases that they are basically impossible to test every possible combination. Most of the sensor problems seem to be tied to CIQ data fields which, as far as I know, have not been updated for the 1040 since, as a poster on the dcrainmaker site noted, the CIQ development platform that supports the 1040 is not even available yet.  So, you use an old CIQ field and it crashes on a new device whose fault is it? I doubt that Garmin leaves these bugs in on purpose when they ship.

    This is not at all unique to Garmin.  I was a beta tester for bike computers from two companies- who will remain nameless.  In the most recent unit there was supposed to be a 6 week beta test period.  The device was released after 4 weeks with tons of bugs found in beta not fixed.  Including that fact that Bluetooth sensors had NEVER worked at all.  Not a single sensor.  I felt bad reading the forums and users struggling with this.  I couldn’t say anything because of NDAs but I KNEW that they had chosen to release with bugs known about and not fixed.  I couldn’t even tell people “use ANT+”.  They had to wait days for support to give them that message.  The fact that some odd combination doesn’t work at shipping doesn’t mean that Garmin has a nefarious plot to screw users.  It means that they probably don’t know about it.  This is because, despite what people say, and Garmin’s history, I think that Garmin today has a much better software development process that their competition.  And I say this from working “for” these other companies on pre-release products.

  • IPhones ship with all kinds of things that don’t work at shipment.  Or promised features that are completely absent.  Apple, fortunately, usually completely disables features that don’t work.  And then enables them, months later, when they do work.  Even so, you see serious bugs in core applications like Phone, and Messages, that have bugs on the newest hardware that they are intended to support.  That certainly happened with the iPhone 13 where there were a number of rushed bug fix releases in the weeks following the hardware going on sale.

  • Yeah I get all that but the software on this thing is almost the exact same as the prv 3 generation and it's not even that complex yet it so so buggy on launch. Its like they didn't even test it at all. It's also core features. I understand about bugs its core to my role in my job