What about Gradient Lag?

I think BHoffman(LINY) has a very good reply to this.  Ultimately you have to decide what is the most important.  Doesn't seem like Garmin has any intention of fixing gradient.  Wahoo's gradient works great.  I can attest to this as still being a Wahoo user because of this specific issue.  I still have curiosity about Garmin's training features but gradient is important to me and I don't want to pay more money and give it up.  I do question the statement that they have great customer service when they ignore issues such as these.

I am getting a brand new fancy custom carbon bike early next year and am still trying to decide which out front stem mount to get.  Right now still leaning towards Wahoo but if Garmin were to fix this before then I would definitely reconsider to get the fanciest computer on the market as well.

As far as buying into the rest of the Garmin ecosystem, I think the majority of those products work just as well with a Wahoo head unit as they do with Garmin.  Radar being the one that won't integrate with anything besides Garmin computer or your phone.  But yah, gotta figure out what's important.

Hey,

As far as customer service. They really are top notch. They have always solved any issue on the phone, are always available, send out free things to help you get by your issue (speed sensor, HRM). I am not saying the guys answering the phones and those who make decisions about product release, features and new versions and those who are ignoring the 1040 problems etc are the same. The ones on the phones cannot help these bigger product problems so their customer service is great but the company on a bigger scale has frustrated so many IMO.

I bought Wahoo Bolt v2 and take it 2 rides on climbs

While I am missing climb pro, actually I really enjoy how clean and simple is Wahoo while riding

Not only that the gradient is instant, but the fact that with one look I can see clearly the color of the gradient fields, or the power , it makes more visible than Garmiin

i dont have yet stem adapter so I need to switch front mount every time 

@Garry

"I agree, If they ride then they should understand the importance of gradient"

This statement is so strange. How can you see the world so black and white and make general assumptions for everybody.

That means everybody who doesn't care about gradient is not riding?

I ride 3 times a week over hills and the alps. I almost have no flat parts on my routes. Never ever have I cared about gradient, I don't even have the data field. By your definition I'm not a real rider, so probably I should sell my bike, poor me.

But while I don't use gradient and see absolutely no benefit FOR ME, I understand that other people see different and that this is a problem for them.

Now every product has different characteristics, benefits and flaws. Garmin Edge products have a lag in gradient, by design. If we assume that Garmin does take product management seriously and based on their market/customer research, they seem to have the conclusion that this feature is not worth to put effort in. They put development efforts in other areas and features, based on their product management.

So if for you as a customer the product management decisions of Garmin do not work for you, you have the freedom to choose another company and product. With other benefits or flaws. If that happens with too many customers then Garmin product management would notice and change their effort allocation. Obviously that has not happened so it seems that gradient is not the biggest issue for Garmin.

'Garmin Edge products have a lag in gradient, by design" - yah , not all, only expensive one , and this is somehow not smart phrase 

Its not exactly like this , if you  buy one product that you pay money , that  product should work 

For example , I am on one hard climb , I want to see if 9 % or 15 % , just out of curiosity, but , in this case , its not working 

In your case , why you need Garmin? Actually you can ride without it ....or you can guess  what power , speed or gradient you have  

Or , imagine that you don't have instant power field , or 3 sec , you will have only 30 sec , or 60 s ....

"yah , not all, only expensive one"

Which cheaper Garmin Edge does it with less lag? Sorry if I missed that on the 31 pages :-D I thought the "old" 1000 was the last device doing it right.

"if you buy one product that you pay money , that  product should work"

How do you define "work"? Where is the product specification saying, the gradient is live or with just a 3s lag?

"In your case , why you need Garmin? Actually you can ride without it ....or you can guess  what power , speed or gradient you have"

I did only mention that gradient is not important for me. I did not mention power or heart rate. Because I use these metrics while riding. I also like GC, all the training and fitness stats and numbers and I like to create courses without having to pay for a subscription like with Wahoo.

"Or , imagine that you don't have instant power field , or 3 sec , you will have only 30 sec , or 60 s"

I would not buy such a device, because it would not fit MY requirements. But as other riders ride without power measurement, this could work for them.

I had 4 years Edge 1030 and it worked fine  , it has some lag, but in normal range , as it should be ,and then upgraded to 1040 , yes, it has a lot of things as plus 

" I like to create courses without having to pay for a subscription like with Wahoo" : I think is free with Kamoot or RideWithGPS 

I have both devices , Edge 1040 and Wahoo Bolt v2 

I agree with most of what you said, but if you enter the Garmin forum, regarding the 1040 section, the gradient issue topic is the one with more traffic/discussion (very high traffic for the 1030+ as well). So, the indication that there is a large part of users that like this parameter is important.

Another point is rhat it used to have no lag in previous units, and normally it should improve, not the other way around as in this case.

it's not a 'large part of the users'. Just a small number of users that spend an incredible amount of time complaining instead of returning the product and moving forward with another vendor.

How many users are on this forum? How many do they have 1040?

How many have and care?

Hoe many are riding on the mountains?

if you streamline the case ,then yes, they are alot