I can't obtain satellites after downloading the latest firmware last week (October 2025). Ay ideas?

mil1ford 4 days ago

I get the triangle with a question mark inside when trying to connect to satellites. Anyone out there help or suggest how I can rectify this please

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Luko79 4 days ago +1 verified

what kind of latest firmware? it has no new firmware since years :)
Luko79 4 days ago in reply to mil1ford +1

probably that was a timezone update , not? what is the firmware numbers in the System-About-Copyright submenu ? (6.75 or 6.81? and what is the GPS firmware number? )
Luko79 2 days ago in reply to mil1ford +1

pls check the Menu- System-About-Copyright and what is the GPS firmware number
And under it, the EPO is "CURRENT" or "MISSING"?

All Replies

0 aweatherall 1 day ago in reply to mil1ford

I would recommend contacting Garmin Support.

0 mil1ford 1 day ago in reply to aweatherall

Thank you, will do.

0 Luko79 1 day ago in reply to mil1ford

no, you need a gps firmware file and you need to copy that into the Edge. There is no other solution unfortunately, factory reset wont solve it. i am trying to ask somebody to provide a link with this file.

Garmin-Matthew can You provide a link to the Edge 1030plus latest firmware file?

0 Luko79 1 day ago in reply to mil1ford

yes, the direct contact will be faster imho, they will help You!

0 mil1ford 1 day ago in reply to mil1ford

Thanks for your help guys. I contacted Garmin support who went through everything with me. The fault is with the device and they are going to replace my device with another one free of charge as the one I have is still under warranty. Thanks agin. John