Edge 1030 Garmin Folder not showing sub folders on Mac

I'm having exactly the same issue.  I can the directories on a Windows 11 system, but not with MacOS.

hello 1133021,

So, i was able to correct this problem the other day with my Mac…. here is what i did

It came upon me, as i sat and pondered the who/what/why/when/how that the edge is an external USB storage device.  So, off to the Disk Utility menu…..

In my world my unit is named GARMIN 1030.  So, replace this name with whatever the name of your unit is if it is different

FIRST back up all your FIT files on your Window machine or wherever you can.  and or follow Garmin’s notes how to back up all your settings… otherwise if it all really goes amuck you are starting over at ground zero and may find new settings to set up as you resetting up your set up….. yes i am being a smart a$$…. ha ha

but do and try and back up per Garmin’s procedures….. i know they have them out there somewhere.

1. Open FINDER

2. Find and open the APPLICATIONS folder

3. Find and open the UTILITIES folder

4. Find and double click the DISK UTILIITY.APP 

5. Find GARMIN 1030 in the left column and select ( one click of the left mouse button ) It should  now be highlighted in blue

6. Right click on GARMIN 1030 and a menu will display and select RUN FIRST AID...

7. A window will appear and will be executing…. well… First Aid….

7. This took about 10 seconds for my system.  Let it run and sort itself out….

8. In the lower right of this window wait for the DONE selection to turn BLUE as this indicates it has completed. When BLUE select it and the window will be removed

9. Go to the FINDER window and EJECT the GARMIN 1030.

10. Unplug the USB cable and wait for the EDGE 1030 to do what ever Garmin has it does after removing it from the USB connection.  My Edge always turns on. So, I wait for it to “boot/power” up then I power it off.  

Side Tangent —— I have not a clue if this is normal or not, but it is pretty dumb that just by removing a USB connection or “ejecting”  the unit “powers up”… just dumb.  unless there is a hidden setting some place on the until that i am unaware of that causes this…. let me know if anyone has a thought on this.

11.  Reconnect to the USB cable to the Mac and see if you can now  see the FIT files.  With the 1030+ the files appear quickly with he 1030, after the procedure noted above, it takes about 10 seconds for the files to appear for me.  Of course… results may var.. ha ha ah 

Good luck and hope this helps

Thank you!  After some poking around in the Apple forums earlier today, I landed at the disk utility app as well.  It turned out that there was some kind of disk error.  Once that had been resolved, Finder displayed the contents of the directories correctly again.

Thank you for setting this out so clearly. I had this exact same problem today. I did the procedure twice and the second time it worked, hurrah!  I'm really grateful ...