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Sensor Drop-outs on Version 6.30

Is anyone else experiencing random sensor drop-outs on FW 6.30? Speed sensor doesn't seem to be affected but I've noticed drops in HR and Cadence that never happened before 6.30.

Top Replies

arn_avot over 2 years ago +3

same problem here.
larres1 over 2 years ago +3

Same here, also my Pm drops periodically.
Pdlpsher over 2 years ago +3

Yes. several dozen PM connection drops on yesterday's ride. However today there was no drop. Very strange.

All Replies

0 Chris.J.Hart over 2 years ago

I spoke with Garmin Support last week and they asked me to perform a bunch of tests just having a single sensor connected each time. It is now clear the drop-out issue with 6.30 is not just a problem I'm having so I have bothered doing those tests and have rolled back to 6.10.

Using the settings back-up method detailed in another thread it was really straight forward and I was back to where I started from in no time at all.

Hopefully Garmin will acknowledge the issue and fix it quickly.

0 avikoren1 over 2 years ago

I believe I am having a similar issues with my speed sensor. When mountain biking without the speed sensor the distance always fell short due to all the twists and turns. For years that problem was resolved by use of a speed sensor. I do the same trails all the time and on my last couple of rides the distance was short, as if there was no speed sensor. At first I thought maybe it was the battery on the sensor and replaced it but it is still happening. So I believe that the speed sensor is losing connection during the ride and therefore I start to lose distance. I don't believe this was happening with 6.1 and never happened with my other Fenix watches. Please fix asap.

0 spiderbundy over 2 years ago

Same issue here. Loads of drop outs. Power, Heart Rate, Speed Sensor.

0 arn_avot over 2 years ago

Dropouts still on Version 6.40. So Garmin, any infos when it will be fixed?

0 mcinner1 over 2 years ago in reply to arn_avot

Strange…
Just finished a 2 hours MTB ride with v 6.30 and had not one drop out.
Sensors: HR, Stages, Remote, Speed

0 Morten Didriksen over 2 years ago in reply to mcinner1

Connected by Bluetooth or ANT+?

0 mcinner1 over 2 years ago in reply to Morten Didriksen

Morten Didriksen said:
Connected by Bluetooth or ANT+?

All ANT+.

0 GLTease over 2 years ago

Yes, Cadence, Speed and Varia all dropping out twice today on a 23 mile ride

0 Chris.J.Hart over 2 years ago

Same for me. 6.40 and still speed, cadence, hrm and varia disconnects. All ANT+

0 Morten Didriksen over 2 years ago in reply to mcinner1

Try to change all the connections to Bluetooth and see if it is better.