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GPS Firmware Issue - Won't Update To 4.8 - No GPS Signal

My 1030 Plus won't update from 4.5 to 4.8 no matter what I try. Also it does not pick up a GPS signal.

Out of the box it worked once and then not again.

I have removed the  Remotesw folder and synced with Garmin Express multiple times, done full factory reset etc.

The display repeatedly shows the following message "GPS  firmware updated successfully".

I have a support ticket in with Garmin but it takes a long time to get any reply.

Any ideas?