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Garmin Express- continued prompts to update maps

I selected Europe as the only region I want to install on my device.

However, GE keeps insisting on informing me that I can put additional maps onto the device- is there any way to remove this prompt?

Garmin-Matthew

Top Replies

Garmin-Blake over 3 years ago +1 verified

This has been escalated with new Express logs on the latest version. I will update this thread when I have more information to share.
Garmin-Blake over 3 years ago in reply to ccparkhill +1 verified

This is still an open ticket and I apologize for the lack of info. I understand it is frustrating to hear "we are still working on it" over and over, but it is also frustrating to hear nothing back.…
Garmin-Blake over 3 years ago +1 verified

For folks seeing this issue in Express, could any of you provide a screenshot of what you're seeing exactly?

There is a lot of good description in the thread already, but I'm just looking for any additional…
FELLMONSTER_LE over 4 years ago +7 suggested

Same issue here – super annoying.

Garmin Express informs me again and again that 5 item need to be updated. After successful download (either one or all five) the update(s) are applied. Then the…
bloom34 over 4 years ago in reply to Divonko +4

I have called Garmin Support it's an issue with Garmin Express, I was told it should be fixed in the next GE update.
Stempnakowski over 4 years ago +2

Seeing this as well. Tells me I have 5 maps to update. Over and over.

All Replies

0 packetlosss over 4 years ago

Same thing is happening to me with the maps.

0 Stempnakowski over 4 years ago

Seeing this as well. Tells me I have 5 maps to update. Over and over.

0 RoNNoS over 4 years ago

All I need is Europe. How do I delete maps?

0 aweatherall over 4 years ago in reply to RoNNoS

Check that you have the latest version of Garmin Express installed.

Windows 7.0.1 , Mac 7.0.0

0 Stempnakowski over 4 years ago in reply to aweatherall

I have tried it using Garmin Express on both Windows and macOS (with the current version of Garmin Express) and it does the same thing on both platforms. This does not appear to be platform-specific.

0 RobCuadro over 4 years ago in reply to aweatherall

aweatherall said:
Mac 7.0.0

That is what I have and it still does it. I am going to try to re-install and see what happens

0 9257754 over 4 years ago

This is another GARMIN bug.

Tried reseting device, removing Garmin Express and cleaning cached data. Happens again and again.

First time when installing map updates it shows an error message : "There was an error installing the update"
Second attempt to install updates succedes but it will keep showing forever "You Have Items Ready to Install".

Garmin sells a device with hardware and software like in a cheap chinese counterfeit and price like iphone... No surprise why there are many comments that people switch to other brands.

+2 FELLMONSTER_LE over 4 years ago

Same issue here – super annoying.

Garmin Express informs me again and again that 5 item need to be updated. After successful download (either one or all five) the update(s) are applied. Then the whole things starts again.

Plus: I will probably never cycle in South America or New Zealand – please let me delete the files on my Garmin!

0 9257754 over 4 years ago in reply to FELLMONSTER_LE

You can delete unnecessary maps after reconnecting device. Use "Manage Maps" under "Install" button.

0 FELLMONSTER_LE over 4 years ago in reply to 9257754

Unfortunately this does not work. Within Garmin Express everything seems to be fine. BUT – the files/maps are still on the 1030 Plus after a restart of the device I can still select them over there and after another launch on Garmin Express I can (again) update the maps I don't want to have again and again. Super annoying...