Is it possible to get the dexcom datafield outside the USA. I have seen a few websites with instructions on how to do it, but have been unsuccessful so far. Would appreciate if anybody could point me in the right direction.
Is it possible to get the dexcom datafield outside the USA. I have seen a few websites with instructions on how to do it, but have been unsuccessful so far. Would appreciate if anybody could point me in the right direction.
Garmin tweeted about this a few days ago.
We have expanded our availability of the @dexcom #ConnectIQ apps to select European countries, Canada and New Zealand — so active people living with diabetes…
these are not the only regions where diabetics who own Garmin watches and dexcom devices reside
Please know that this is not as easy as it sounds. Garmin needs to follow policies set forth…
What Garmin device are you using and what country are you in? Are the Dexcom devices officially available in your country?
You may have better luck posting in the forum for you specific Garmin device. What devices a data field is able to run on is down to the developer of the data field.
All countries have their own rules on medical devices, their approval process, and how they can be used in that country which can affect availability and functionality.
I am based in South Africa. The sad thing is the Dexcom device has been available here fort many years, but between Garmin and or Dexcom, nobody has taken an interest in allowing the Dexcom app to be available in South Africa. I have made multiple enquirers to both Dexcom and Garmin South Africa, neither of whom seem to know, but acknowledge that they receive many queries regarding the fact that it’s not available. The irony is having blood glucose levels on your wrist is such a let feature as a diabetic
If you haven't already tried it may be worth trying the Contact Developer link on the following page for the Dexcom Data Field:
https://apps.garmin.com/en-US/apps/9040cc1d-13de-4d48-a859-6c2a0cedec3e
In theory the message should go to the person(s) who work(s) on the data field and should know why it is country restricted.
Garmin tweeted about this a few days ago.
We have expanded our availability of the @dexcom #ConnectIQ apps to select European countries, Canada and New Zealand — so active people living with diabetes can now view their #Dexcom CGM data on compatible Garmin smartwatches and cycling computers. pic.twitter.com/PBBtFbZTj9
— Garmin (@Garmin) May 4, 2023
these are not the only regions where diabetics who own Garmin watches and dexcom devices reside
Please know that this is not as easy as it sounds. Garmin needs to follow policies set forth by those other countries, as mentioned earlier by Scillonian...
All countries have their own rules on medical devices, their approval process, and how they can be used in that country which can affect availability and functionality.