Iphone 6s ios 14.2
app Garmin connect 4.37.1.5
Speed sensor 2 (gen3 bscm), firmaware 2.30.00, #3344735896
Cadence sensor 2, firmware 2.40.0, #3345688984
These sensors are driving me crazy!
I use them with an iphone 6s with bluetooth connection.
The first pairing procedure with garmin connect app was ok.
I use wahoo app to track my speed and cadence data.
After the first training (everything ok data transmitted and registered), the speed sensor didn't pair with garmin connect app anymore. I removed it from "my garmin devices" and from bluetooth devices on ios and did the pairing procedure with garmin connect app again, but this timeit failed!
I tried everything!
- removed the sensor from "my garmin devices" in garmin connect app again
- removed the sensor from bluetooth devices on ios again
- rebooted iphone
- removed the battery from the sensor
- removed and installed again garmin connect app
- created a new garmin account
the pairing procedure was still failing.
then I asked garmin to delete my first account data and after that I could pair the sensor successfully with garmin connect app again! but just on time!!!
the speed sensor doesn't pair with garmin connect app again!
if I ignore garmin connect app pairing issues, I still have pairing issues with wahoo app: sometimes it works fine, sometimes it connects to booth speed and cadence sensors but data are not transmitted and I can't see my speed and cadence, sometimes data are transmitted only by one sensor and not the other and vice versa!!!
This is crazy and these f******** sensor are driving me insane!!!
I read a lot of other people having issues with these sensors. why garmin is not helping and I'm not finding solutions?
is it software or hardware issues? I bought the sensors with Amazon so I can easily ask for a replacement, but if it is a software issue I will be driven mad again!
please help