• RE: Rash from watch band?

    Yes, it happens. Search "rash" and you'll see others with similar afflictions. If you are experiencing any type of skin discomfort that may be associated with your device, Garmin always recommends that you reach out to Garmin Customer Care. https…

  • RE: Stock band causing skin irritation. What's being done?

    Former Member
    Former Member

    I had a similar issue with my Garmin VivoActive  3M with rose gold hardware.  To cut a long story short, I found Garmin Customer services to be excellent in helping me to resolve my problem.  It appears that  I do have an issue with nickel, so with hindsight…

  • Garmin Venu - another person with a rash

    Does anyone have recent info on rashes caused by the Garmin Venu stock band?  My skin actually peeled off in one area because of it.  The Garmin chat seems overloaded at the moment or I'd reach out to them there.

  • RE: Watch materials causing rash?

    I am sorry you are experiencing a skin allergic reaction to your watch. Please contact your countries nearest Garmin Golf Product Support as soon as possible so the issue can  be addressed. Thank you.

  • RE: Rash caused by Fenix 5sPlus

    Former Member
    Former Member

    I tried to switch hands but then I had it on both hands. :-(

    Then I cover contacts of my Forerunner 245 with transpore tape. After 2 weeks rash was gone.

    Also use a barrier cream as prevention and let your skin breath for couple minutes each day.

  • Garmin Fenix 5 skin irritation

    I have been owner of a Fenix 5 for 19 months. Have worn the watch 24/7 ever since, only undoing it for showering, charging and occasional "no-wearable-time". I am always cleaning my Fenix with water after every sport activity. Since a month or so I have…

  • Vivoactive 3S silicone band rash

    Hi there. 
    I have quite the rash from my Vivoactive 3S watch band and am wondering if there’s something I can do to avoid this. I love the watch and would like to keep using it but it’s starting to burn when wearing it. I wear it in multiple spots throughout…

  • RE: Update: Watch materials causing rash

    I am sorry I locked your old thread. When there is a concrete answer, I lock that thread due to automated spam bots we are wrestling with and having to delete those replies. I am happy to hear your skin irritation issue was resolved.

    For any other Garmin…

  • RE: Rash with Garmin Vivoactive 4S

    We are sorry to hear about the issue you are reporting. The skin irritation may be a result of build-up on the watch band and/or casing. You should discontinue wearing your watch until your skin has healed. Please review the following FAQ that provides…

  • Rash under HR sensor wearing Vioactive 3

    Former Member
    Former Member

    I have been wearing my Vivoactive for a couple years with no problems but a few months ago I started getting a rash then the skin flacked off just under the HR sensor.  I have been wearing watches for over 40 years and have never had a problem like this…