• RE: Skin Irritation

    Rash, irritation, skin issues

    Any user who experiences any sort of skin irritation will need to reach out to us directly at support.garmin.com. We will need to gather information from you that we would not ask for in a public forum…
  • RE: Rash from HR sensor?

    Mine is solid brown and irregular like skin cancer.

  • RE: Forerunner 735 rash

    We are sorry to hear about the issue you are reporting. The skin irritation may be a result of build-up on the watch band and/or casing. You should discontinue wearing your watch until your skin has healed. Please review the following FAQ that provides…

  • RE: Rash from Wristband

    We are sorry to hear about the issue you are reporting. The skin irritation may be a result of build-up on the watch band and/or casing. You should discontinue wearing your watch until your skin has healed. Please review the following FAQ that provides…

  • RE: Burn Skin from Optical Sensor

    Wear mine 24/7. The worst I think i've even had was a burn-like red spot on the edge of my wrist from the band. Sweat + lots of muscle flexion + Summer heat=rash. No broken skin, just the rubbing. Never had a rash or burn from the bump ever, not even…
  • Forerunner 245 skin issues

    Former Member
    Former Member

    Hello All, 
    I am garmin user for more than 6 years now (forerunnner 610 - forerunnner 235 and now forerunner 245) 
    I Bought the watch last year at july and was using it whole summer 24/7 for training (run and bike) washing and cleaning the watch after every…

  • RE: rash forerunner 235 wrist

    Former Member
    Former Member

    I also had the same issue. It was infuriating. I would wash the band regularly, treated my skin with sensitive skin scentless soaps and it still continues. I had the cyan/blue FR235. In the end, I "resolved" the issue by buying a cheap nylon strap from…

  • RE: SKIN BURN

    Suggest calling or chatting vs waiting for an email. National holiday in the US was yesterday, so could delay a response. Per their message...

    Thank you for contacting us. We've received your request and typically respond within 3-5 business days, but…

  • Rash on both wrists

    I've been using my Vivoactive 3 for over a year without any problems but recently I've developed a rash. I stopped using it on my left wrist, and changed it to my right one, only to find out the same problem. 

    It's a shame as I loved my watch and…

  • RE: Rash from wrist band

    I get it aswell from all my Garmin's I have had, for me i dont sleep with the watch and change arms everyday, then i dont get the rash.

    I think its the rubber they use that irritates the skin then bacteria can attack easier there as they build up…