We are sorry to hear about the issue you are reporting. The skin irritation may be a result of build-up on the watch band and/or casing. You should discontinue wearing your watch until your skin has healed. Please review the following FAQ that provid…
We are sorry to hear about the issue you are reporting. The skin irritation may be a result of build-up on the watch band and/or casing. You should discontinue wearing your watch until your skin has healed. Please review the following FAQ that provides…
My son is getting a skin reaction from the vivofit jr wristband. We make sure he is taking it of every night but still has a problem with skin irritation. My other son has no problem with it. Do you have any other replacement bands (leather?) or any different…
Suggest calling or chatting vs waiting for an email. National holiday in the US was yesterday, so could delay a response. Per their message...
Thank you for contacting us. We've received your request and typically respond within 3-5 business days, but…
We are sorry to hear about the issue you are reporting. The skin irritation may be a result of build-up on the watch band and/or casing. You should discontinue wearing your watch until your skin has healed. Please review the following FAQ that provides…
We are sorry to hear about the issue you are reporting. The skin irritation may be a result of build-up on the watch band and/or casing. You should discontinue wearing your watch until your skin has healed. Please review the following FAQ that provides…
I have sometimes gotten the same skin irritation like yours. I notice it more when I don't take off the watch in the shower and then remains damp under the watch. Wear the watch on the other wrist for a few days to let the rash heal.
I have a serious skin irritation under where I used to wear my Garmin 945 … about 1 inch in diameter.
I stopped wearing the watch 6 weeks ago as soon as I noticed it and it still hasn’t healed.
im wondering if people who had this problem can…
Yes the vivosmart 5 nylon strap is great. No skin irritation.
Also found a cheap vivosmart 4. Wear that a lot and don’t have any skin issues. The 4 is lighter and smaller thickness. Never gets in the way.
Any user who experiences any sort of skin irritation will need to reach out to us directly at support.garmin.com. We will need to gather information from you that we would not ask for in a public forum. These complaints are taken seriously and we will…
