• RE: Skin rash

    We are sorry to hear about the issue you are reporting. The skin irritation may be a result of build-up on the watch band and/or casing. You should discontinue wearing your watch until your skin has healed. Please review the following FAQ that provid…

  • RE: Skin cancer?

    We are sorry to hear about the issue you are reporting. The skin irritation may be a result of build-up on the watch band and/or casing. You should discontinue wearing your watch until your skin has healed. Please review the following FAQ that provides…

  • Vivofit jr. wristband skin reaction

    Former Member
    Former Member

    My son is getting a skin reaction from the vivofit jr wristband. We make sure he is taking it of every night but still has a problem with skin irritation. My other son has no problem with it. Do you have any other replacement bands (leather?) or any different…

  • RE: SKIN BURN

    Suggest calling or chatting vs waiting for an email. National holiday in the US was yesterday, so could delay a response. Per their message...

    Thank you for contacting us. We've received your request and typically respond within 3-5 business days, but…

  • RE: Red skin on wrist under watch

    I have sometimes gotten the same skin irritation like yours.  I notice it more when I don't take off the watch in the shower and then remains damp under the watch.  Wear the watch on the other wrist for a few days to let the rash heal.

  • RE: Why is my watch strap causing irritation and redness?

    We are sorry to hear about the issue you are reporting. The skin irritation may be a result of build-up on the watch band and/or casing. You should discontinue wearing your watch until your skin has healed. Please review the following FAQ that provides…

  • RE: Why is my watch strap causing irritation and redness?

    We are sorry to hear about the issue you are reporting. The skin irritation may be a result of build-up on the watch band and/or casing. You should discontinue wearing your watch until your skin has healed. Please review the following FAQ that provides…

  • Garmin 945 skin rash/burn

    I have a serious skin irritation under where I used to wear my Garmin 945 … about 1 inch in diameter. 
    I stopped wearing the watch 6 weeks ago as soon as I noticed it and it still hasn’t healed. 

    im wondering if people who had this problem can…

  • RE: Vivosmart 5 hurts skin need breathable replacement band

    Yes the vivosmart 5 nylon strap is great. No skin irritation.

    Also found a cheap vivosmart 4. Wear that a lot and don’t have any skin issues. The 4 is lighter and smaller thickness. Never gets in the way. 

  • RE: Skin damage from Fenix 6X Pro

    Former Member
    Former Member

    It is not a burn.

    Any (smart)watch can cause skin irritation, see for example: Is My Watch Giving Me A Rash?

    I used to get it too, under the HR sensor. Solved by swapping from a silicone band + watch worn on outside wrist during the day, to inside wrist…