• RE: My face got cracked, any suggestions on getting it fixed?

    If your Garmin watch has a cracked screen or any other hardware damage, you must contact Garmin Support directly for assistance to discuss potential solutions. 

  • RE: Flaking/cracked OHR sensor

    Same flaking happened with my 735xt. Started in April, Garmin support told me that as long as not actually cracked, to keep and eye on it, but don't worry unless it affects function. I have swum 200k since with it. All of the non-shiny material has flaked…
  • RE: 5X Sensor Cracks

    I use sun screen, bug spray and its attached to that Garmin bike, watch holder for some rides, had it on there for some pretty gnarly root sections. I sweat like a pig at the moment because its hot and humid in Florida. So that's the bug spray, sweat…
  • Cracked Bezel on VA3

    Vivoactive3 owners - be careful of the bezel on your watch.  I bought a VA3 about a year ago, and about 2 months ago, I  noticed that the bezel was cracked.  I posted on this forum to find out about replacing the bezel, and was advised by Garmin the the…

  • RE: Watch display cracked in front of me without external force.

    @Levon in your case there is just screen cover cracked as I can see. Just replace it..

    ...aaa sorry, 1 year ago old post Face palm‍♀️Blush

  • RE: Heart Rate sensor cracking

    I don't believe I have ever seen a Garmin reason issued as to why it occurs. Mine is an early one and still looks good (touch wood) - had bug spray, sun screen, sea water, extreme heat and cold, the lot exposed to it. As an outdoor watch should be expected…
  • RE: heart rate sensor cracks

    Just make sure you finish any cleaning / rinsing with clean water and tap dry. 

    Keep sub screen and bug spray clear of the watch area as they are corrosive to polymers. And you won't have any issues. 

    I had a fenix 3 hr on my wrist 24/7 for a year and…

  • RE: Fenix 5 Series OHR Cracking

    Former Member
    Former Member
    Last Saturday my new watch came from Helsinki. Everything took about 3 weeks. Gold pins 54H144 ... I'm interested in what this is all about? I think if you glue the sensor with a transparent protective film (like something like for phone screens), how…
  • RE: Cracked glass on S62 watch.

    The Approach S62 comes equipped with Gorilla Glass 3 as the lens material, made by Corning. Gorilla Glass offers extra durability compared to the acrylic, and chemically strengthened lens options offered on other watch options in the Approach golf series…

  • Weird scratch/crack lines on a brand new fenix 7 solar edition

    Hi Garmin team!

    I've recently bought a brand new fenix 7 solar watch. Have to say that it is a pretty awesome piece of hardware!
    Although one thing really bothers me. When I turn on backlight (100%) at night, I can clearly see two strips/mini-cracks…