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  • Why does my screen no longer work

    jousbear
    jousbear

    My screen went black and will not turn on.  It does not even come on when it is charging

    • Answered
    • 6 months ago
    • Health & Wellness
    • vivoactive 5 Series
  • RE: Venu 2 Plus Software Update - 15.20 ISSUE

    4757287
    4757287

    My Venu 2+ battery died over the weekend (I was away and didn't bring the charging cable): It was fully charged on Friday and fully dead in the middle of the night on Sunday. Maybe an hour or so of GPS tracking per day, nothing else that was unusual.…

    • over 1 year ago
    • Health & Wellness
    • Venu 2 Plus
  • RE: Vivoactive 4 batterie draining completely within 5 hours SW 7.8 - bought in Nov 2020

    8811512
    8811512

    I had this problem (or, at least, similar) last year (https://forums.garmin.com/sports-fitness/healthandwellness/f/vivoactive-4-series/325385/extreme-battery-discharge-after-charging , and https://forums.garmin.com/sports-fitness/healthandwellness/f/vivoactive…

    • over 1 year ago
    • Health & Wellness
    • vivoactive 4 Series
  • RE: Frozen screen during activities—walk and run

    KimPichler
    KimPichler

    Mine has recently started to do the same this week as well... first on a run and second time on a walk. Pretty bummed because the first time lost 4 miles worth of steps and second time realized about a half mile in but still lost those steps. This issue…

    • over 4 years ago
    • Health & Wellness
    • vivoactive 4 Series
  • Lily Body Battery Stuck at 5%

    Nellie907
    Nellie907

    I've had the Lily smartwatch for just over a week now.  The first 2 days, the body battery would register/charge my rest and sleep.  Then suddenly it would show very high-stress readings (even during meditation, breathing exercises, and deeply restful…

    • over 4 years ago
    • Health & Wellness
    • Lily
  • RE: Suddenly increased battery duration

    Martin
    Martin

    To follow up with my updated battery life info...

    100% charge on Monday 20:39
    10% charge on Saturday 07:00

    Totals:
    Battery % remaining: 10%
    Total power on time: 4.4 days
    Average %/h rate: 0.8%/h
    Activities with GPS: 3h 32minutes 
    Activities without GPS: 1h 51min…

    • over 5 years ago
    • Health & Wellness
    • vivoactive 4 Series
  • RE: Excessive battery drain since last update

    2678876
    2678876

    My VivoActive 4 battery is horrible now; before I only had to charge it once a week maximum; now I only 2-3 days per charge; and that's without recording any activities or without PulseOx. Something serious changed within the past week; I hope this gets…

    • over 5 years ago
    • Health & Wellness
    • vivoactive 4 Series
  • Since either Firmware version 16.xx or 17.04, Venu 2 Plus has a number of problems

    DavidRay1965
    DavidRay1965

    Hi ,

    I have noticed a number of posts and tickets raised about this matter but wish to add my known issues with the recent firmware upgrade, to add support to getting this matter fixed ASAP with Garmin.

    Issues:

    1. Battery draining - from approx 6-7 days…

    • over 1 year ago
    • Health & Wellness
    • Venu 2 Plus
  • Venu 2 will go from 18% straight to ZERO.

    2688639
    2688639

    I have had my Venu 2 since June 2021.  I am having a problem with the battery not holding a charge as long as it used to.  It will go from 18% straight to ZERO, it will vibrate asking me if I want to enable the battery saver, I tap X then immediately begin…

    • 6 months ago
    • Health & Wellness
    • Venu 2
  • RE: Battery drain

    1446986
    1446986

    Same on me after 11.18 update, previously last 6 days without sport activity, now going to charge every day. 

    • over 2 years ago
    • Health & Wellness
    • Venu 2
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