I have a MARQ Gen 1 Expedition that is stuck on loading maps and is being recognised as MARQ MARQ

All of the sudden my device seems to be bricked and will only load up unti l loading maps then freezes. I have attempted:

  1. soft reset
  2. hard reset
  3. factory reset
  4. update maps on express

nothing seems to be working - it seems very similar to this case: https://forums.garmin.com/outdoor-recreation/outdoor-recreation-archive/f/marq-series/234164/my-marq-expedition-thinks-it-is-marq-marq-golfer-driver-athlete

 has anyone figured this out? sometimes connect recognises it as a driver watch, some times it shows marq marq as the model?