[BUG] Marq 2 reboots when scrolling through the watchfaces

The Aviator Gen 2 reboots always at the same watchface when I cycle through the watchfaces. Please fix.

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  • Hello 

    I am sorry to hear you are having this issue. For this, there are a few steps I would recommend trying initially. 

    • Be sure you have updated the watch SW to the latest version 18.16.
    • If you…

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  • Hello 

    I am sorry to hear you are having this issue. For this, there are a few steps I would recommend trying initially. 

    • Be sure you have updated the watch SW to the latest version 18.16.
    • If you have any Connect IQ apps or watch faces installed, I would first recommend removing these. Then see if the rebooting is still occurring. 
    • If you have not already, I would recommend completing a hard reset. For this, hold the Light button until the watch shuts off, as opposed to selecting power off. Then power this on again. 
    • If the reboot is still occurring, I would recommend removing the stored files from the watch. This would include Activities, Courses, Workouts, Locations, and Remoted SW:
    1. Connect the watch with a computer
    2. Open the watch drive
    3. Open the Garmin folder
    4. Locate the above folders and delete the contents
    5. Disconnect the watch from the computer
    6. Powercycle the watch

    If this issue continues, I would recommend contacting Garmin Product support.