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MARQ (Gen 2) Captain stopped receiving sleep alarm notifications from iPhone.

Sergio
4 months ago

After changing my iPhone 13 Pro to iPhone 15 Pro Max, my MARQ (Gen 2) Captain stopped receiving notifications from the Wake-up Alarm, which is configured in the Health application on the iPhone.

I have already tried changing all the settings on my iPhone and MARQ. I turned off Do Not Disturb mode, which was activated automatically during the Sleep Mode, I changed the Sleep Time, turned off Focus on my iPhone. Nothing helped. What could be the problem?

Thank you.

  • +1 4 months ago

    Most likely, the newer version of iOS that came on your iPhone 15 has changed how iOS and their Apple Health APP interact with other 3rd party devices. I personally use most Apple products and all of my Apple products work flawlessly interacting together.

    As soon as I introduce any third party product, such as our outdoor watches - I run into various walls here and there that Apple has hardcoded within iOS. A good example, not being able to sent a response text message to in incoming text message that arrives to my iPhone then my watch. Using an Android phone with our Connect Mobile APP, you can send a quick response.

    Apple Support might have more information on any changes made with Apple Health on iOS v17.xx.