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Multiple messages/notifications

LaurenceGough
over 3 years ago

Hi all,

According to Garmin support it is by design that the Garmin Instinct (and I believe all Garmin watches??) do not display the latest message from a chat app, such as Telegram, FB messenger, whatsapp, SMS (Google messages) etc.

Say for example you got 10 messages via Telegram, only the oldest message (could have been sent hours ago) shows unless you dive deep into the notification and scroll down each time (gets worse with more messages).

From the watch you cannot even mark messages as read, only dismiss which does nothing other than remove the notification, it still stays unread and in all future messages until you open it on your phone, which is not very convenient or smart.

Do we know if there are any plans to change this? I did think that this was a basic smartwatch feature.

Xiaomi fitness bands, WearOS, TizenOS and others all display the latest chat message when a new one is received as I'm sure most would expect. If you did want to see the old messages you could just go into/expand the notification. Surely this is a much better way of doing it?? 

I love the watch otherwise but I don't think I can live with this oversight. To me and I'm sure many others a smartwatch is about notifications at a glance, seeing what is going on without using your phone.

A simple mark as read would even fix the issue!


Example threads on the issue:

https://forums.garmin.com/sports-fitness/running-multisport/f/forerunner-945/234757/multiple-notifications-from-same-chat
https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/fenix-6-series/243046/whatsapp-shows-all-messages-instead-of-the-most-recent-one

Looks like it has changed at some point?
https://www.reddit.com/r/Garmin/comments/i3ivz5/last_message_only_for_each_app/

My phone is still the same as I had with my other watches/fitness trackers. It's running pure Google AOSP Android 11. I have tried changing all of my notification options completely but none make any difference.

Does anyone know of any workarounds?

Thank you.

 I hope you don't mind the direct tag Chris but you've been very useful in these forums it seems.

  • 0 over 2 years ago

    11 months old and not one reply.... and those forums are years old. Looks like Garmin doesn't care about this at all.

  • 0 over 2 years ago in reply to MrFastStache

    I hope to return to Garmin watches someday when they have perhaps become a bit smarter in terms of notifications. For now I have returned back to the Samsung galaxy watches, it is good apart from the shocking battery life.

    I reported this to Garmin but got nowhere. Samsung also had a very rocky start with Gmail notifications not even working for anyone for a while back when their watch released...

  • 0 over 2 years ago in reply to LaurenceGough

    I wish I could go to another watch. I'm an ultrarunner and nothing will last as long as the Garmin for training. I think what I will probably do is get another watch for my day-to-day and wear the Garmin only for running. Sucks I can't just have one device to rule them all, but if nobody wants to do any bug testing then it's the only path forward.

  • +1 over 2 years ago in reply to MrFastStache

    Thank you for your feedback when you made it 11 months ago. I am sorry, I did not see your post at the time. We try to read every new post as they come through but it is impossible. Our forums exist mainly for worldwide customers to have a location with a like minded passion. If you ever have an issue, please do not hesitate to reach out to Outdoor Product Support in your region as needed. (Please note, I am @Garmin - Chris vs. the flag of @Garmin-Christopher.) 

    There is the possibility that since both Android and iOS are only pushing your incoming phone smart notifications to your watch, your request may not be possible but we always appreciate and welcome all suggestions and ideas. 

    Please give your suggestion here too: Share Your Ideas. Thank you!