Version 16. Still crashes in a pool swim activity, random crashes at 1000, 500 and 250 yards. Not Happy!
Version 16. Still crashes in a pool swim activity, random crashes at 1000, 500 and 250 yards. Not Happy!
Updated July 21st, 2022:
The new v17.50 software update resolves this issue. It is not on full release but will continue to rollout until at 100% release to everyone.
Ticket PSC-225324 was opened for pool swim crash. Please join/report to Garmin if you have a simile issue with this version (16.00)
I can confirm that the watch crashes every time I do a pool swim. When can we expect a fix for this? What other information can we provide? Fit files?
Unfortunately I do not swim very often, so am not…
I can confirm that the watch crashes every time I do a pool swim. When can we expect a fix for this? What other information can we provide? Fit files?
Unfortunately I do not swim very often, so am not in a position to test it very often. However, on version 16.00 firmware, both my watch and my wife's crash on pool swims.
This has gone on for 2 years over multiple firmware versions... is it product recall time?
Did you tweak the data fields and options a lot aswell? For me in strength training it crashes considerably more frequent when it's autoscrolling with a 5 field data screen and vibrating each set for example. In default it seems hit or miss with at least a few short freezes.
Not really, I adjust the pool length if required, only have 1 data screen.
I just turned off lap key, kept auto rest, and no crash this morning after 2500 yards.