This is a recurring issue for me (and from what I've read for more people). Although hard-resetting may solve this issue, it is most likely to come back again in a couple of weeks time (as this is what happened before). After a hard-reset I have to reconfigure quite a lot of personal settings (even though I back-up most of the settings: Thread: Back - up of all user settings ) . Honestly I don't feel this is the way the product is supposed to work and I was hoping it could be resolved in a more sustainable and permanent way. I'd be more than happy to provide a diagnostics report via GC if that would help any. Looking forward to getting some feedback on this.