My Garmin Instinct 2s solar has the wrong time after charging and soft reset

Since a while ago my Garmin Instinct 2s solar start to have solar charging problem after cable charging, same as everyone else here.

So now while waiting for a software solution, I am following the suggestion: every time after I charged the watch, I soft reset it by holding the ctrl for long enough, then turn on the watch again. Solar problem solved.

Until recently I found out the watch is showing the wrong time after this. Like ~10 min behind. I couldn't tell whether it is drifting or straight away have the wrong time at some point as I charge my watch before bedtime. And today I was almost late because my watch told me I still have time to sleep in, which is not the case.

Time can be corrected after syncing with my phone.

I wonder if anyone else has the same issue and what can I do from here.

Thanks

0 trux over 1 year ago

8616928 said:
I wonder if anyone else has the same issue and what can I do from here.

Personally, I do not have any such problems. Garmin's GPS watches sync the time either with the phone or with GPS (which is as accurate as it can be). On my Instinct 2, I never noticed any deviation from the official time shown by NTP servers. If your watch cannot keep the accurate time just a few hours after the last sync, I recommend contacting the Support.

0 8616928 over 1 year ago in reply to trux

Thanks for your feedback. I find it pretty odd to be honest.

Gonna do some more test so I can narrow down the issue.

0 bluefish over 1 year ago in reply to 8616928

Synchronizing with the Connect app should correct the time again. Doesn't it do that for you?

8616928 said:
However 10min drift overnight seems to be well over the normal margin, hence I am asking

8616928 said:
I soft reset it by holding the ctrl for long enough, then turn on the watch again.

It is normal for the time to run behind when you "switch off" the clock via reset. Switching it on and then synchronizing it should correct the time again.

0 8616928 over 1 year ago in reply to bluefish

Yes the time syncing does fix the issue as mentioned on my original post. However 10min drift overnight seems to be well over the normal margin, hence I am asking

0 bluefish over 1 year ago in reply to 8616928

8616928 said:
However 10min drift overnight seems to be well over the normal margin, hence I am asking

8616928 said:
I soft reset it by holding the ctrl for long enough, then turn on the watch again.

It is normal for the time to run behind when you "switch off" the clock via reset. Switching it on and then synchronizing it should correct the time again.

0 bluefish over 1 year ago in reply to 8616928

The moment you do the soft reset, time stops until you switch the clock back on. So if you switch the watch on again 5 minutes after a soft reset, it will be 5 minutes behind. This is not a new behavior with Garmln watches.

0 8616928 over 1 year ago in reply to bluefish

when I do the soft reset I wait for no longer than 1 min until I turn it back on again. However your point is also valid. Next time I will sync right after I turn it on.

Just... it almost become a ritual just for a bug that hasn't been fixed for 2 months.

Thanks

0 bluefish over 1 year ago in reply to 8616928

8616928 said:
Just... it almost become a ritual just for a bug that hasn't been fixed for 2 months.

Which error was not fixed for 2 months?

0 8616928 over 1 year ago in reply to bluefish

forums.garmin.com/.../instinct-2-2x-solar-is-not-always-solar-charging-when-it-should-be

0 bluefish over 1 year ago in reply to 8616928

Ah, ok I see. Yes, that is annoying.