Hello,
From 3 days I don't have hrv status chart in watch, and also in garmin connect app. Have a nice day.
Hello,
From 3 days I don't have hrv status chart in watch, and also in garmin connect app. Have a nice day.
Update April 11, 2024
Since some are still experiencing this issue, I would like to collect some additional examples to help our engineers investigate the cause of this concern. For this, I will reach…
Hello Nico B
I am sorry to hear you are having this issue. Since this is an older thread, this issue was resolved with a previous software update.
If you are having this concern, there are a few things…
Updated October 20th, 2023:
Our engineering team is working on resolving the issue as soon as possible.
If your HRV is missing, please try the following:
- Soft reset your watch by holding down your top…
This issue still exists.
Charge watch via PC and HRV chart disappears for 1 or 2 days.
It still displays an overnight average so it appears that the HRV value is still sound but who knows.
Thanks for infos, I'll try. However I already connect it. By don't connect you are refering just when I charge it? As the watch is already connected to the laptop app, and the datas are updated by wireless.
Correct. I'm refering to only when you charge it. wireless is fine.
Same issue, Instinct 2x , v 16.11
Hello Nico B
I am sorry to hear you are having this issue. Since this is an older thread, this issue was resolved with a previous software update.
If you are having this concern, there are a few things I would recommend completing a hard reset. For this, hold the Light button until the watch shuts off, as opposed to selecting power off. Then power this on again. Then see if the HRV is reading again.
If this issue continues, please feel free to reach out to me via Private Message.
Thanks, I'll try that
I noticed the same issue on Instinct 2 recently, about a week of HRV charts are missing. Simple power off/on cycle of the watch helped, since then I have new charts visible.
No, it was not fixed in a previous software update, and no, hard resetting the watch does not resolve the issue.
My HRV charts have been gone since 19th oct and, coincidentally or not, my HRV suddenly has dropped to unbalanced/low.
Something's seriously off here and a fix is required ASAP.
Instinct 2 @ v16.11.
Something's seriously off here and a fix is required ASAP.
I will reach out to you via Private Message to help you investigate this further.