Lag When Starting Up Garmin Pay

In the more recent updates I noted that starting up Garmin Pay now has a sometimes major lag when there wasn't one before.  It's actually bad enough where I've had to simply pull out my phone and pay instead.  What happens is to turn it on results in a delay.  Then inputting the code, if needed, isn't really that crisp, further slowing things down.  The lag is long enough where I wonder if the clicks even registered- just like the old lag we had when starting activities.  We're looking at approximately six to eight seconds before the Pay screen comes up.  If a code has to be input, the inputting is not really that crisp anymore, but not incredibly laggy.  Then there's registering it and it takes a few more seconds for the code to register.

  • Still seeing it still on my 2X with 12.26, what is odd, is that probably 1 in 8 attempts it works great, really fast. The other times, very very laggy.

  • When you will need it, it will be as slow as it can be. It is Murphy's law.

  • Also with the latest update I'm noticing that the mandatory once a day password entry requirement is gone.  I opened the pay app and confirmed this- I didn't log in since yesterday before midnight.  Taking the watch off and putting it back on requires a passcode, as usual.  The once a day mandatory passcode thing seems to no longer be there.

    Personally, I liked the little extra security.

    Unfortunately, the way the app operates with massive delay is not compatible with Europe and probably other parts of the world.  It's certainly not compatible with the way supermarkets work here since we have to bag or put everything back into the carts ASAP ourselves when checking out.  Maybe this is a cultural difference that shows the developers are in the US and not really in touch with the European market.

  • The fact that you don't have to enter your password too often is a good thing. As long as you don't take off your watch, the passcode is active and it was meant to be.

    But the lag that has now come with starting GarminPay is terrible. Once at the checkout it crashed and I had to quickly pull out and pay with my phone!!. According to me, GarminPay was supposed to be a magnet for young customers and turned out to be a failure in the new firmware. And the worst thing is that in the firmware update plans we read about fix bugs, e.g. "Fixed issue in Fish activity where location was..." or something about Golf (how many people use fishing or golf and how many use GarminPay)!! .
    GARIMN, deal with the really big problem, not the little things.

  • I agree with all written 100% !!!

  • This is wonderful. If you don't take of your watch it shouldn't ask you for a PIN ever. It means that you still have your watch on YOUR hand. So why entering PIN every 24 hours. Apple watch requires PIN when you put it on your hand and never more until you take off your watch from YOUR wrist.

  • I do a bit of programming and I can suspect what's going on. They packed too much functionality into this watch and it has too little RAM from the beginning. When starting GarminPay, it probably takes a lot of resources and data is transferred from ram to swap (or something similar) and it takes a few seconds.
    This is how I try to explain it to myself, I don't know how true it is, but if it is, they probably won't get around it easily.

  • I am a sw developer too. What I think is going on is, they included some paranoid security procedure that is dependent from other services. That's why it sometimes takes loooong and in a rare instances it takes only 1-2 seconds. But it could also be a ram management related, yes. Especially because, when you open Garmin Pay for the second time in a short period, it opens as it should in first place. (but not always)

  • Wait once a day login for wallet?  Whuuut?  I have enter wallet PIN with every use.  Is there a setting?

  • Yeah, sometime in 2022, there was some update that resulted in a once a day PIN entry to activate Wallet.  I'm actually a proponent, TBH.  There were some discussions about it in this forum after it appeared.  That facility appears to have been removed now which I'm kind of not so happy about, BUT it is what it is.  The big issue is the lag and that's still there and it's pretty much incompatible with European shopping and US bag your own situations. Ultimately, it works, but after tons of effort, time wasted, and disruption of the flow of life, at least in Europe.  Cashiers get really pissed because we're standing there, seemingly doing nothing while it looks like our watches are malfunctioning and we're fighting with them.  Sure, right before I get to the cashier I can activate Wallet, but because we pack our own stuff, by the time we have to pay, it's already shut down and wee have to restart with the delay.  Garmin really needs to have people on the ground in Europe trying this to see what happens and how people around behave.