Compass sensor affected by the springbars

You can also try getting some non-magnetic springbars on the open market, if you do not mind spending the money for something that should have been shipped with the watch. I see some offers on eBay, Amazon, AliExpress, etc. They do not cost much, so perhaps it is worth of trying.

Wow this was 100% it. After removing wristband and spring bars it instantly calibrated. Put spring bars back on, got stuck and uncalibrated again. I was using a aftermarket band (nick mankey's) with original Garmin spring bars. Apparently that's causing some kind of magnetization. Now using aftermarket spring bars from nick mankey and it seems to fix the problem. Unfortunate as the OG spring bars with Garmin are thicker/studier. Damn Garmin, you would think they would use a material that didn't get magnetized so easily. Can't blame them entirly as it didn't happen with the og straps but that still seems like a oversight to me. Not like the watch band is metal at all either. 

I can confirm same issue on my instinct 2, position of springbars is affecting compass almost 180 degrees, I used demagnetizer on the springbars and all works as it should-for now. If the issue comes back im contacting garmin support on that one.

I have the exact same issue! I was able to replicate it and I’m extremely dissatisfied with the quality of my watch. Garmin has to offer a solution 

That’s the issue, that I noticed during real time scenario. I was in the middle of a hike at an unknown mountain and just by pressing the buttons to switch to my map from other pages of the activity, managed to mess up the calibration. That made me had to backtrack almost every fork I found during that hike. Regarding it being firmly tightened to my wrist, I can’t honestly wear it more tight…to the point that every time I take it off to charge it I can see the marks the straps leave on my wrist.

I really like the instinct, I love because I’m exactly the kind of person this product is made for, but this is a game breaker for me. I believe that nowadays new products and software have to be thoroughly tested. There’s no space for busts like this, and I can guarantee the issue is replicable in every single instinct 2.

Luckily for Garmin I returned it and ordered a fenix 7x. I hope that works otherwise that’s it with me and the brand

Since you no longer own the Instinct 2, if you can demonstrate the issue while wearing the watch with your new Fenix 7X watch, please do not hesitate to reach out to my to provide the video. Thank you.

Im positive the fenix won’t have this issue, I do think that you guys should look into it because it is almost obvious that there’s a problem with the instinct 2 lineup. For the moment I will leave this video I found of a user that could replicate the compass issues. https://youtu.be/6gOrB--1cbE

Thank you for the video but the watch is not being worn so the video is no different than any other being made without wearing the watch.