The code on the watch was unscannable at the store. Genickt 6 worked fine. Anyone tried Starbucks app on Instinct 2 yet?
The code on the watch was unscannable at the store. Genickt 6 worked fine. Anyone tried Starbucks app on Instinct 2 yet?
This issue was resolved.
semudit, I have an Instinct 2 and an f7 with the Starbucks app and the same card number applied to both. The Instinct2 bar code does seem to have the right side cut off as compared to the f7 bar code.
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For anyone that reads this thread, if your Starbucks…
I did follow these instructions. I will double check the starbucks card number and reach out to support if i still face the issue.
semudit, I have an Instinct 2 and an f7 with the Starbucks app and the same card number applied to both. The Instinct2 bar code does seem to have the right side cut off as compared to the f7 bar code.
Garmin - Chris, I sent you a PM with some screenshots.
Do you have an Instinct2 or an Instinct2s? The reason being, with the I2s, the lens covers 7 pixels on the right side. if you look closely, the subscreen on the I2s sicks out a bit farther right from the large screen under it.
"With the Instinct 2S, the sub-screen extends a few pixels past the primary border of the screen. To allow drawing to the full sub-screen area, the Dc.getWidth() extends to include the sub-screen. This means that while the screen advertises itself as 163x156, outside of the sub-window it is 156 x 156. The seven pixels to the right are under the lens."
Use "contact develeoper" for the starbucks app, and make sure you mention the Instinct2s instead of the Instinct2.
I've adjusted my CIQ apps to account for the 7 hidden pixels on the I2s.
I have an Instinct2 not s. The entire right third of the barcode is cut off.
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For anyone that reads this thread, if your Starbucks card does not work through our Starbucks APP, our engineers are working on the issue. Please highlight my name and send me a Private Message. I will be happy to add you to the tracking case. Thank you!
Thank you for the update.
I actually tried the app today and it DID work. So my initial assumption that the barcode visual difference between the f7 and I2 being a potential issue, is found to be a fallacy.